Youth Advocate

HOPE 4 YouthRamsey, MN
Onsite

About The Position

HOPE 4 Youth is hiring a Youth Advocate to provide trauma‑informed, youth‑centered support at the HOPE 4 Youth Center by completing intakes, documenting services, and connecting young people to community referrals and essential resources.

Requirements

  • A high school diploma or GED.
  • The ability to work effectively in a diverse, mission-driven agency committed to the principles of diversity, equity, and inclusion with respect to race, ethnicity, gender identity, sexual-orientation, socio-economic status, nationality, and religion.
  • Strong written and verbal communication skills.
  • Familiarity with MS Office Suite (Outlook, Word, Excel).
  • Strong attention to detail and excellent organizational skills.
  • Dependability with the ability to exercise good judgement and use discretion in dealing with confidential information.
  • The ability to maintain positive, healthy relationships with co-workers as a team player.
  • The ability to take initiative, multi-task, and adapt to shifting priorities.
  • Valid driver’s license, access to reliable transportation, and the ability to meet H4Y’s driving record requirements. Please note that if the license was not issued in the state of Minnesota, you have 60 days after becoming a Minnesota resident in which to apply for your Minnesota driver's license or permit.

Nice To Haves

  • Previous experience in social work, human services, or a related field—through education and/or professional experience (preferred).
  • Previous experience working with Youth ages 16-24 is preferred.
  • Previous experience with database management platforms is preferred.

Responsibilities

  • Welcome all individuals to the Center, ensuring interactions are client-centered, harm-reduction focused, trauma‑informed and strength‑
  • Facilitate new youth intakes by reviewing the Youth Community Agreement, assisting with required paperwork, connecting youth to basic‑needs services, and providing a guided Center tour.
  • Participate as a collaborative team member to support the smooth and effective flow of basic‑needs services for youth.
  • Work with Youth Coordinators to provide referrals and connect youth to appropriate community resources and services
  • Offer logistical and operational support for the planning and execution of youth groups and special events.
  • Uphold the Youth Community Agreement to ensure a safe, consistent, and supportive environment for all.
  • Check in with Center Support Staff regularly to receive guidance on tasks, daily priorities, and Center operations.
  • Record and maintain accurate documentation of all services utilized by youth, including basic‑needs services, case notes, and case‑management hours.
  • Provide phone support by answering calls and directing them to the appropriate staff or resources.

Benefits

  • Earned Sick and Safe Time (ESST)
  • H4Y sponsors a retirement plan with a 3% employer match and immediate vesting
  • Discounted tuition for Bachelor’s, Master’s, and Doctorate programs
  • Professional development opportunities
  • Access to advancement (internships, job placement, field practice)
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