Youth Advisor - Newcomer Youth Leadership Development Program

YMCA of the National Capital Region • Ottawa, ON

4d

About The Position

The YMCA of the National Capital Region is seeking a Youth Advisor for their Newcomer Youth Leadership Development Program. This part-time contract position, ending March 31, 2027, is an existing vacancy. The YMCA is a charity dedicated to improving the lives of Canadians through various programs and services, emphasizing health in spirit, mind, and body. The organization serves people of all ages, backgrounds, and abilities, addressing critical social needs and fostering a vibrant community where everyone belongs and can reach their full potential. This role requires a commitment to the Y's mission and core values: responsibility, honesty, caring, respect, and inclusion. The YMCA of the National Capital Region is a great workplace committed to diversity, equity, and inclusion, offering meaningful jobs and opportunities for growth.

Requirements

• Post-secondary education or equivalent in a related field
• Fluent in English, oral and written is essential
• Experience in providing coaching and mentorship
• Experience working with Youth, especially in a recreation/sport setting
• Strong interpersonal and communication skills with the ability to motivate and build rapport with diverse clients
• Excellent Customer Service Skills particularly as it relates to Youth and Newcomers to Canada
• Strong communication skills, both written and verbal
• Intermediate computer skills, including MS suite
• Knowledge of methods, techniques, or procedures that are clear, well documented, and that generally involve several different steps to achieve a given outcome
• High level of interpersonal oral and written communication skills
• Superior problem-solving and creative skills
• Ability to create a strong presence and provide a welcoming environment
• Ability to work with clients with diverse backgrounds and skill levels
• Must already have a valid permit to work in Canada.
• A Police Record check, not more than 6 months old is required.
• Annually all staff must complete the mandatory training for the Protecting Children & Youth, and submit the certificate of completion.

Nice To Haves

• Other languages are considered important assets
• Newcomer Youth experience is an asset
• Current Standard First Aid & CPR “C” certification is an asset

Responsibilities

• Provide orientation information and consultation to youth participants.
• Facilitate training workshops for participants.
• Provide mentorship to youth participants.
• Organize sport group activities for the youth.
• Support the Director in organizing and facilitating the advisory committee with relevant stakeholders.
• Develop course materials, resources, and curriculum.
• Present a professional appearance and attitude at all times.
• Ensure excellent customer service is provided to participants through coaching, mentorship, and general program delivery.
• Engage participants who are having difficulty acquiring certain skills or achieving a difficult goal.
• Facilitate leadership and life skills training as requested.
• Ensure quality of the Y experience for the youth participants.
• Implement procedures for the operation of programs within the guidelines and contractual obligations.
• Provide one-on-one need assessment to the youth.
• Organize weekly webinars and activity sessions with the youth in-person and online.
• Provide support in marketing, outreach activities, and others.
• Provide follow-up support to program participants.

Benefits

• Free YMCA gym membership
• Discounted Y program fees (including health & fitness programs, child care, and camps)
• Access to our YMCA Employee and Family Assistance Program (EFAP) including free, immediate, confidential assistance and counselling for you and your family members for mental and physical health, and financial advice, among other 12 suites of services
• Health and Dental Insurance
• Long-term Disability and Life Insurance
• Access to our Canadian YMCA Retirement Fund pension plan
• Up to 25 vacation days per year including two float days, and one birthday vacation
• Maternity leave benefits for up to 18 months

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree