Young Adult Library Associate

New Hanover County • Wilmington, NC

4d • Hybrid

About The Position

New Hanover County Public Library seeks a patron-focused, team-oriented Young Adult Associate to provide enhanced library services to youth at the Northeast Library.

Requirements

• Associate’s Degree in a related field, and two (2) years of related library experience
• Alternatively, individuals may possess training and experience equivalent to the above, as well as demonstrate the ability to successfully perform the essential duties of a Library Associate
• Proven interest in working with young people
• Ability to respond appropriately to information-seeking behaviors and diverse learning styles
• Ability to maintain confidentiality, work independently, and exercise judgment in resolving patron issues
• Flexibility and willingness to adjust to a constantly changing work environment
• Willing and able to lift up to 30 pounds; bend, stoop and reach; stand for several hours per day

Nice To Haves

• Bachelor’s Degree and three years of frontline customer service experience

Responsibilities

• Develops and implements ongoing and special programs for teens
• Promotes relevant resources and materials for youth through physical displays and electronic newsletters
• Provides reader's advisory to teens and stays abreast of publishing trends in young adult literature
• Maintains the Northeast teen space as a welcoming and inclusive environment
• Assists in developing and maintaining the Northeast young adult collection
• Contributes to the collaborative service environment by providing assistance to patrons of all ages at all service points as needed
• Educates patrons in the use of technological devices, software, and equipment to enhance self-sufficiency and access library resources
• Serves as person in charge on nights and weekends as necessary
• Protects each patron's right to privacy and access, adhering to the American Library Association Bill of Rights and Code of Ethics

Benefits

• Employer paid 401k contributions
• Retirement plan through the NC Retirement system
• Flex time and telework availability, depending on your position
• Paid sick and personal leave + 13 paid holidays per year
• Paid parental leave
• Paid community services leave to give back to our community
• Education leave to obtain a degree within your line of work
• Medical, dental, and vision insurance + many other insurance options
• Onsite, employer-paid health and wellness center
• Professional development trainings & leadership initiatives
• Opportunities to make a difference in your community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree