Yield Control Technology Engineer II or Senior (MAD-AS-ID)
About The Position
The Yield Control Technology Engineer II (YCTE) is responsible for the technical product support for CD-SEM sales activities. The responsibilities include demonstration, applications, and customer training in CD-SEM tools and peripheral software. The YCTE typically spends 5% of their time receiving on-the-job training and may travel as much as 50% to various customer sites in order to provide required support. The YCTE will provide customer applications training in order to complete tool installation and acceptance tests. Additionally, they will use considerable judgment and initiative independently. The YCTE will work on special projects to improve overall department efficiency and provide applications support through classroom training and/or phone support. Generally, the YCTE requires minimal supervision and is very knowledgeable in the product lines.
Requirements
- BS degree in STEM (Science, Technology, Engineering, Mathematics) related fields or equivalent combination of education and semiconductor industry work experience
- Must have and retain valid driver’s license in resident state and be insurable
- Two (2) years of semiconductor industry work experience (for YCTE II)
- Six (6) years of semiconductor industry work experience (for Senior YCTE)
- Computer knowledge and networking experience
- Intermediate skills in Microsoft Excel, PowerPoint, and Word
- Ability to interface with customers, service department personnel and others
- Equipment specific operation skills
- Understanding of equipment electronics
- Computer skills: Basic Networking, Excel, PowerPoint and Word
- Computer skills: LINUX
- Basic knowledge and understanding of Physics and Chemistry
- Ability to be approved for a company credit card
- Excellent verbal and written communication skills in English (Japanese a plus) with management, co-workers, and customers
- Ability to use standard office equipment such as a computer, copy/scan/fax machine, cell phone, etc.
- Ability to demonstrate strong work ethic
- Ability to drive an automobile
- Ability to quickly transport from location to location (i.e., air, car, etc.)
- Ability to hear audible noises
- Must comply with all corporate safety requirements and directives
- Expected to use Personal Protective Equipment (PPE) when required
- Follow all equipment-specific safety protocols
Nice To Haves
- Hands-on experience with Hitachi CD-SEMs strongly preferred
- Ability to give advanced customer training
- Strong work ethic. (i.e., on time to work and training, on time completion of assignments, strong preparation for assignments, effective teamwork, etc.)
- Ability to communicate information to customers and management regarding all activities and schedules
- Ability to work with little to no instructions
- Ability to work on assignments that are complex utilizing considerable judgment and initiative
Responsibilities
- Technical product support for CD-SEM tools sales activities
- Provide applications support for customers through recipe automation audits
- Provide technical advice to the Marketing department for sales and trade shows
- Development of training and demonstration materials
- Review of training and demonstration materials for technical accuracy
- Set and keep appropriate schedules for training on the assigned customer site
- Provide highly detailed documentation for the purpose of customer and/or Field Service Engineer training
- Ability to transfer technical knowledge to less experienced engineers through on-the-job training (OJT) or classroom training
- Ability to work independently with no supervision
- Ability to resolve complex problems successfully
- Ability to use considerable judgment in resolving problems and making recommendations
- Compiles and evaluates test data to determine appropriate limits and variables for system specifications
- May apply quantitative analysis in determining root cause of technical problems and propose, and implement solutions for corrective action
- Maintain appropriate records of all work and automation audits performed
- Manage and maintain traveling inventory according to department policy, procedure, and/or practice
- Protect and maintain company property (i.e., traveling inventory, company issued items, test equipment, tools, etc.)
- Create, update, and provide highly detailed documentation for the purpose of customer and/or internal training
- Comply and adhere to company policies
- Portray professionalism and pride in appearance while conforming to policy
- Provide a positive attitude to all employees and customers
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
