YCS CLIENT SUPPORT PROVIDER II EAST

Pawnee Mental Health Services Inc•Manhattan, KS

About The Position

The YCS Client Support Provider II provides community-based support to consumers and their families, delivering services in settings such as schools, workplaces, homes, shelters, and stores. The role offers outreach, referrals, resource connections, strengths-based assessment, individual therapeutic interventions, and crisis support. In collaboration with clients, families, and the treatment team, the provider develops and documents person-centered treatment goals, monitors progress, and adjusts plans as needed. The provider also supports scheduled activities, advocacy, community integration, and client rights while preserving dignity and confidentiality. The position includes maintaining clinical records and schedules, completing required documentation and reports, participating in supervision and team staffing, driving to community settings and transporting clients, and completing state-required training. The provider is expected to follow agency policies and ethical standards, demonstrate cultural sensitivity, and cooperate with staff in support of the agency’s mission.

Requirements

Bachelor’s degree in a human service field or equivalent work experience, or a combination of human services work experience and education, with one year of experience substituting for one year of education.
Must be at least 21 years old.
Strong oral and written communication skills in English.
Valid driver’s license and automobile liability insurance maintained according to Pawnee policy and procedure.
Basic personal computer skills sufficient to enter, retrieve, and use electronic data.
Must submit to and pass a background check and drug screening in accordance with Pawnee policy.

Nice To Haves

Experience with Microsoft Office software.

Responsibilities

Provide services in community settings where consumers need them, including schools, workplaces, homes, shelters, and stores.
Provide outreach, support, referrals, and connections to resources for consumers and their families.
Conduct ongoing strengths assessments with consumers and families as active participants in identifying strengths, wants, needs, and preferences.
Develop and document treatment goals and related services and activities with input from clients, families, and the treatment team; monitor progress and concerns and adjust person-centered plans as needed.
Advocate for client rights and community integration while preserving the dignity and confidentiality of people on the caseload.
Implement scheduled activities, including exercise, socialization, personal goal setting, illness management, and appropriate community outings.
Provide individual therapeutic interventions to support assessment of symptom management and skill development.
Review client incidents with a supervisor and submit written reports according to policy and procedure.
Provide clients and families with resources and education about mental illness or serious emotional disturbances within the provider’s scope of knowledge and upon request.
Meet agency administrative and clinical documentation requirements for content and timeliness, along with client care and productivity expectations.
Attend and actively participate in clinical supervision and program staffing; provide input to supervisors and treatment team members on clinical and program issues.
Provide crisis management and/or coordinate emergency services during periods of crisis.
Drive to community settings to deliver services, including transporting clients in a personal or company vehicle.
Enter and maintain the clinical schedule in the agency electronic health record.
Maintain and advance job-related knowledge and skills through review of pertinent materials or approved or directed training.
Follow PMHS policies, procedures, instructions, applicable ethical codes, and the Pawnee Code of Conduct.
Demonstrate sensitivity to cultural and ethnic differences.
Complete state-required training specific to the position at the first available opportunity.
Work cooperatively with the Management Team and other staff, sharing resources and expertise in support of the agency’s mission.
Perform other reasonably related duties as assigned by a supervisor or management personnel.

Benefits

HRSA Health Workforce loan repayment program for health careers.
Medical and vision insurance through BCBS or Aetna.
Dental insurance fully covered by Pawnee for employees.
Kansas Public Employee Retirement System (KPERS) retirement benefits and lifetime pension program.
Life insurance coverage up to 150% of annual income and long-term disability insurance at no cost.
Eight paid holidays per year.
PTO accrual starting at 8 hours per month, increasing to 24 days per year after the first anniversary.
40-hour bank of paid medical leave.
Employee Assistance Program.
Supplemental benefits, including additional life insurance, ambulance transportation, short-term disability, critical illness, and hospital indemnity coverage.