Yard Operations & Customer Service Associate - Santa Rosa, CA

PABCO Building Products • Santa Rosa, CA

1d • $18 - $28

About The Position

Pacific Supply is hiring an entry-level Service Representative/Yard Material Handler to support warehouse operations and serve walk-in and call-in customers. The role involves receiving, storing, loading, and distributing building materials; processing orders accurately; and keeping the yard and counter area clean and organized. It requires physical stamina, customer service skills, and attention to detail. Training on material-handling equipment may be provided if needed.

Requirements

• Ability to lift 100 pounds repeatedly throughout the shift.
• Strong interpersonal and communication skills.
• Reliability and punctuality.
• Ability to work in all weather conditions and in a physically demanding environment.

Nice To Haves

• High school diploma or GED.
• Previous warehouse, yard, or retail customer service experience.
• Forklift experience and certification.
• Basic computer skills and familiarity with point-of-sale systems.
• Bilingual ability.

Responsibilities

• Pull and prepare customer orders for delivery or pickup.
• Operate forklifts and other material-handling equipment.
• Safely load and unload materials, including items weighing up to 100 pounds.
• Maintain accurate inventory counts and organize materials.
• Help customers in person and over the phone with product inquiries, orders, and issue resolution.
• Accurately process quotes, orders, and returns using point-of-sale and inventory systems.
• Maintain cleanliness and safety in the yard and sales area.
• Coordinate deliveries and product availability with internal teams and vendors.
• Follow company safety policies and procedures.
• Drive company vehicles to support deliveries if qualified and required.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match and profit sharing.
• Flexible spending accounts.
• Paid vacation and sick time.
• Employee wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED