Yard Labor Supervisor

Cooperative Farmers Elevator•Hawarden, IA

2d•Onsite

About The Position

The Yard Labor Supervisor will supervise yard staff, activities, sales, services, and maintenance in a safe and timely manner. The goal is to optimize market share and savings, improve efficiency, achieve the cooperative’s mission and goals, and provide outstanding customer service.

Requirements

High School Diploma, GED or equivalent combination of education and experience
Class A CDL license (or must be able to obtain within 60 days)
Ability to work long seasonal hours
Detailed oriented to provide accurate and consistent work
Excellent customer service skills
Basic math skills
Ability to manage multiple projects at a time and demonstrate good attention to detail

Responsibilities

Assist the department manager in monitoring inventory levels daily and reports lows as necessary.
Maintain clean and orderly inventory and yard area.
Arrange seasonal materials.
Assist in maintaining inventory.
Receive inventory and deliver sales.
Load and unload incoming freight.
Check all in-shipments for accuracy against the bill of lading; check packing slips for proper quantity; and note any damage.
Load and deliver all sales in an accurate and timely manner.
Provide customer service that will result in greater sales.
Greet customers promptly and courteously.
Assist customers with unloading and loading.
Promptly and courteously answer the phone.
Work with customers to resolve problems and report complaints to your supervisor.
Suggest other items for purchase, when appropriate.
Actively work to increase personal skills and knowledge.
Attend product, merchandising, and cooperative meetings as requested.
Bill accurately and clearly communicates details of delivery.
Enforce and uphold CFE’s credit policy.
Wear a clean uniform and be neat.
Make arrangements ahead of time for coverage of duties in case of a planned absence, such as vacation, or an unplanned absence, such as illness.
Make customer retention a priority of all employees that work in operations at CFE.
Make customer service a priority for all employees to retain satisfied customers.
Ensure property, facilities, and equipment remain in good repair and appearance.
Make recommendations on replacement, additions, or deletions of facilities and equipment when needed and/or economically justified.
Maintain a clean and orderly yard.
Arrange seasonal displays.
Inform your supervisor of discrepancies in your reports as soon as you are aware of them.
Inform your supervisor of potential problems or potential new business opportunities directly or indirectly related to your department.
Report any unsafe equipment or working conditions to your supervisor.
Report any needed repairs or special maintenance to your supervisor immediately.
Uphold cooperative policies.
Follow and comply with all laws and regulations both State and Federal.
Attend employee safety meetings, etc. held as required or scheduled in conjunction with Safety Director or location.
Perform other duties as assigned by management.
Collaboratively work with location, departmental personnel.
Attitude consistently mirrors the company image and promotes fellow employee teamwork.
Present a professional image through words, actions, and personal appearance.
Collaboratively work with all departments with in location and CFE as needed.