About The Position

The Yard Inventory Control Associate is responsible for providing customers with high-quality, professional customer service and acts as an extension of the customer within Saddle Creek Corporation. They coordinate between customer operations and transportation. They perform customer service functions with a special emphasis on communication, problem solving, inventory control, shipping and receiving, and interpersonal skills.

Requirements

  • Must be eighteen (18) years of age or older.
  • Must be able to work in a warehouse environment which may be noisy, busy, and may be non-temperature controlled, meaning the indoor temperature fluctuates throughout the seasons.
  • High school diploma or equivalent.
  • Must be able to pass a pre-employment drug screening and background check.
  • Minimum of six months’ experience in a customer service role.

Nice To Haves

  • Associate’s (AA) degree.
  • Experience working in Microsoft Office and with warehouse management systems such as SAP or WMS.
  • Proficiency in typing.
  • Previous experience in a busy warehouse, office, or similar environment.

Responsibilities

  • Assist customers on all issues and acts as a liaison between the customer and Saddle Creek personnel, by answering questions, offering solutions, and researching issues in a timely manner.
  • Generate and retain all required reporting for the customer of Saddle Creek.
  • Process customer orders in a timely and accurate manner according to customer requests.
  • Communicate with the customer verbally and in writing with a professional and helpful approach.
  • Collaborate with operations manager, supervisors, and associates in a cooperative and respectful manner.
  • Perform shipping and receiving duties as needed.
  • Additional duties as assigned.

Benefits

  • Weekly pay with skill pay and shift differentials
  • Benefits package including medical, dental, vision and medical reimbursement
  • Medical employee-only premium less than $10/week with wellness discounts
  • HSA with annual employer contribution
  • Weekly 401(k) match
  • Vacation immediately upon hire
  • 8 holidays per calendar year
  • Personal time after 90 days
  • EAP and identity theft protection
  • Tuition reimbursement
  • Company paid life insurance and short term disability
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