Yard Clerk

Boston Water and Sewer Commission•Boston, MA

2d•$1,376 - $1,641•Onsite

About The Position

This position involves a variety of clerical and secretarial duties within the yard operations. The Yard Clerk will be responsible for managing incoming calls, logging maintenance requests, distributing work orders, and maintaining various records. This role requires strong organizational skills, the ability to work independently, and effective communication with both employees and the public. The position also includes the possibility of emergency call-outs and the requirement to complete specific courses and certifications.

Requirements

High School Diploma or GED required.
Typing speed of 30-35 wpm.
Basic general clerical and secretarial skills.
Ability to deal effectively with other employees and the public.
Required to work any emergency directed by the Commission or its designee.
Good communication skills.
Ability to work independently.
Knowledge of office record-keeping and equipment.

Nice To Haves

Successful completion of the BWSC’s Apprentice Program unless otherwise agreed.
May be required to complete Waste Water Collection Course and obtain certification.
May be required to complete Water Distribution Course.

Responsibilities

Answer telephone calls, receive complaints and requests for services.
Record the location and type of maintenance request into a log book or computer.
Distribute work orders among various crews.
Provide maintenance crews with additional information and instructions via telephone or radio.
Post completed work orders into a log book or computer.
Use written records or computer terminal, keyboard, and printer to record maintenance data, office records, and stock inventories.
Track responses to requests and produce periodic reports and correspondence.
Type, file, coordinate, and maintain various filing systems using computer and/or written records.
Answer inquiries received from other departments.
Perform related duties as required.
Open and close work orders daily.