Xfinity Field Sales Professional (Silver Spring)

Comcast•Silver Spring, MD

1d•Onsite

About The Position

This job is responsible for the promotion and selling of XFINITY Residential products and services within an assigned turf. This role focuses on individual direct sales and/or multiple dwelling units to establish relationships to meet sales targets. To maximize sales and/or winbacks, this role utilizes their extensive product knowledge and sales experience. Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, Comcast sets the pace in a variety of innovative and fascinating businesses and creates career opportunities across a wide range of locations and disciplines. The company is at the forefront of change and moves at an amazing pace, thanks to its remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in their passion for teamwork, their vision to revolutionize industries and their goal to lead the future in media and technology, Comcast wants you to fast-forward your career.

Requirements

Adaptability
Communication
Critical Thinking Problem Solving
Persuasion
Professional Integrity
Resilience
Self Motivation
Workplace Organization
High School Diploma / GED
2-5 Years Relevant Work Experience

Responsibilities

Showcasing Comcast product expertise and promoting/selling to customers by door-to-door canvassing in assigned area
Demonstrating current knowledge of XFINITY Residential products including their features, benefits, pricing, and campaigns
Communicating and developing rapport with customers effectively
Evaluating individual customers' existing and potential product needs and making recommendations
Increasing customer understanding of Comcast products and pricing models as well as unique benefits over other service providers
Evaluating offers from other companies and framing a response to showcase the advantages of Comcast
Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions
Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned
Understand our Operating Principles; make them the guidelines for how you do your job
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
Win as a team - make big things happen by working together and being open to new ideas
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
Drive results and growth
Support a culture of inclusion in how you work and lead
Do what's right for each other, our customers, investors and our communities

Benefits

Best-in-class Benefits to eligible employees
Benefits connect you to the support you need when it matters most, and should help you care for those who matter most
An array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life

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