Writing Systems Engineer
About The Position
A Supplies Writing Systems Engineer characterizes and understands end-to-end printhead performance. This systems-level engineering role integrates printhead, ink, media, printer hardware, firmware, and manufacturing processes to help ensure reliable, high-quality output throughout the product lifecycle. The engineer represents the customer by defining print quality requirements, identifying and resolving system-level issues, and driving cross-functional solutions that optimize image quality, reliability, and overall product performance. The role collaborates with engineering disciplines including printhead development, ink technology, mechanical design, reliability engineering, manufacturing, and product development partners worldwide. Through experimentation, data analysis, and structured problem solving, the engineer characterizes system behavior, diagnoses print defects, and informs product decisions from concept through launch.
Requirements
- Systems thinking and cross-functional leadership.
- Curiosity to understand the fundamental functions of a system.
- Strong data analysis and experimental design skills.
- Statistical problem solving.
- Print quality evaluation and defect characterization.
- Technical communication and stakeholder management.
- Ability to lead issue resolution using structured methodologies.
Responsibilities
- Identify, characterize, and resolve defects throughout product development.
- Take ownership of printhead-related issues and drive resolution with cross-functional teams.
- Design and execute experiments to verify product performance against objectives.
- Analyze data, determine root causes, and lead structured problem-solving efforts.
- Provide technical recommendations driven by data.
- Define print quality requirements and act as the primary customer advocate for image quality.
- Support manufacturing qualification and collaboration across worldwide development sites.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long-term and short-term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- 4–12 weeks of fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
