WRD Warehouse Shipping & Receiving Clerk
SWAT Environmental•Milwaukee, WI
•Onsite
About The Position
WRD Warehouse Shipping & Receiving Clerk is responsible for handling inbound customer calls to take orders and answer technical and general questions about WRD products. This role involves accurately picking and assembling orders from storage, reporting inventory issues, and routing outbound shipments. The clerk will also receive incoming shipments, ensure accuracy, and maintain a clean and safe work environment. Additionally, there is an opportunity to assist with marketing WRD's products to new and prospective clients.
Requirements
- 1+ year experience working in a warehouse environment and/or customer service background
- Excellent customer service communication skills
- Strong attention to detail
- Proficient with Microsoft Office including Word, Outlook, Excel & Teams
- High school diploma, GED, or equivalent
- Ability to regularly lift and/or carry up to 25Ibs. and occasionally lift and/or carry up to 70Ibs.
- Ability to stand, walk, sit, reach with hands and arms, climb (ladder), turn around, squat, stoop, kneel, crouch and bend at the knees
- Ability to use computer and keyboard
- Operate hydraulic pallet jack
Nice To Haves
- Experience with UPS WorldShip, FedEx Ship Manager, and QuickBooks a plus
- Experience with webpage development and Adobe Creative Cloud a plus
Responsibilities
- Receive inbound calls from customers to take orders, answer technical and general questions relating to WRD products.
- Accurately pick orders and assemble products from storage racks and bins per customer specifications for shipment.
- Report inventory issues, backorders, and order discrepancies.
- Route outbound shipments with various carriers.
- Understand customer needs to ensure accurate and timely delivery of products.
- Receive incoming shipments, review for accuracy, and report discrepancies.
- Maintain an organized, clean and safe work environment.
- Assist with marketing WRDs products to new and prospective clients.
- Perform all other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Disability and life insurance
- 401 (k) plan
- Paid time off
- Paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
