WRC Student Assistant - Outreach and Re-Engagement

Stanislaus State•Turlock, CA

1d•Onsite

About The Position

The Warrior Re-engagement Center is hiring one temporary, hourly-intermittent student assistant. The position is available on or after November 30, 2026, and ends on or before May 31, 2027. Reappointment may be possible depending on budget, department needs, and job performance. The assistant supports the Student Empowerment and Success (SEAS) service desk and WRC outreach and re-engagement work, helping students navigate University services and connecting them with appropriate staff and resources. The role also provides general office, event, and project support while maintaining confidentiality when handling student information.

Requirements

Undergraduate students must be registered or enrolled in at least six Fall/Spring units.
Post-baccalaureate students enrolled in a graduate program must be registered in at least four Fall/Spring units.

Nice To Haves

Strong interpersonal, communication, and customer service skills.
Strong organizational, problem-solving, and critical-thinking skills.
Ability to maintain confidentiality.
Ability to communicate professionally in person, by phone, and electronically.
Ability to work independently amid interruptions and changing priorities.
Ability to work effectively with students from diverse backgrounds and experiences.
Familiarity with Stan State student systems, including email, Canvas, and student portals.
Experience with Microsoft Office, including Outlook and Excel.
Dependability and ability to follow directions and complete assigned tasks.
Comfort conducting student outreach and representing WRC and SEAS at campus events.

Responsibilities

Staff the SEAS service desk as a welcoming first point of contact for students, prospective students, campus partners, and visitors.
Provide general assistance to students served by SEAS programs, regardless of program affiliation.
Answer phones, respond to general inquiries, assist with appointment scheduling, and support student check-in.
Develop familiarity with SEAS programs and services, provide general information, and connect students with appropriate staff or programs.
Assist students with basic navigation of Stan State email, Canvas, student portals, and other common University systems.
Provide general office support, including printing, copying, scanning, organizing materials, updating resource information, and preparing program materials.
Assist with SEAS outreach, events, resource fairs, tabling activities, orientations, workshops, and special projects.
Help maintain welcoming, organized, and student-ready SEAS spaces.
Maintain confidentiality when working with student information.
Conduct outreach to stopped-out, returning, and disengaging students by phone, email, and other approved communication methods.
Serve as a welcoming first point of contact for students interested in returning to Stan State.
Help students navigate basic University processes, campus resources, and common student systems.
Connect students with WRC professional staff and appropriate campus offices for individualized assistance.
Track outreach contacts, responses, and follow-up.
Support WRC outreach campaigns and re-engagement projects.
Represent WRC at campus events, resource fairs, tabling activities, orientations, and other outreach opportunities.
Assist with Welcome Back activities, workshops, outreach materials, communications, and other WRC projects.
Perform other duties as assigned.