WPCS Technician

Leidos•Portsmouth, NH

1d•Onsite

About The Position

The Digital Modernization Group at Leidos has an opening for the Navy’s Service Management, Integration and Transport (SMIT) Piers Connectivity Services program as a Wireless Piers Connectivity Services (WPCS) Enterprise Piers Connectivity Architecture (EPCA) Technician. The SMIT contract will provide secure end-to-end Information Technology (IT) services to more than 400,000 hardware devices and 600,000+ users at over 1,600 Continental United States (CONUS) sites and over 82 OCONUS site across Asia, Europe, and the Middle East; constituting one of the largest combined networks in the world. Under the Piers Connectivity Services portion of the contract, the Leidos team will provide pier side connect/disconnect service, network administration, and fiber optic cable repair supporting US Navy vessels arriving and departing from piers throughout the CONUS Theatre.

Requirements

High school diploma with a minimum of 5 years of relevant experience.
U.S. Citizenship and ability to obtain and maintain a DoD Secret Clearance.
Valid DoD 8570 IAT Level II: Security+ or higher Certification – If candidate already has a certification such as CCNA, CCST or NAVSEA Shipboard Fiber Certification requirement for Security+ can be waivered for 6 months.
Must possess one of the following certifications at the time of hire and obtain the other within 6 months of date of hire: -DoD 8570 IAT Level II (e.g., Security+ or equivalent), or -NAVSEA Shipboard Fiber Certification or Cisco Certified Support Technician (CCST) Networking Certification.
Demonstrated expertise in IT enterprise operations.
Proficiency in Microsoft Office Suite for reviewing and maintaining program documentation.
Strong analytical skills with the ability to clearly communicate findings to leadership.
Ability to multi-task, self-prioritize, and work independently in a fast-paced, dynamic environment.
Excellent oral and written communication skills.
Strong customer service orientation and a collaborative, team-first mindset.
Strategic thinking and effective problem-solving skills with a results-driven approach.
Basic understanding of the technical scope of the project.
Highly organized with strong time management and interpersonal skills.

Nice To Haves

Prior experience with fiber optic cabling installation, testing, and repair.
NAVSEA Shipboard Fiber Certification (KITCO or equivalent).
Cisco Certified Support Technician (CCST) – Networking Certification.
Valid DoD 8570 IAT Level II Certification (e.g., Security+ or higher).
Strong leadership capabilities and the ability to mentor others.
Self-motivated and self-directed with a high degree of initiative.
Strong organizational skills with attention to detail.
Ability to prioritize and manage workload independently.
Excellent collaboration and relationship-building skills.
Independent decision-making ability and sound judgment.
Creative and analytical thinker with the ability to approach problems from multiple perspectives.
Effective communicator across all levels of an organization—from subject matter experts to senior leadership.
Ability to assess problems both at the micro (task) and macro (organizational impact) levels.

Responsibilities

Manage the physical deployment and retrieval of network equipment to vessels during port calls, ensuring all hardware is accounted for and in good working order.
Demonstrate proficiency in Cisco IOS, Juniper OS and Cambium for the configuration, monitoring and troubleshooting of Switches via Command Line Interface.
Have knowledge and understanding of switch-port configurations, VLAN tagging, and sub-netting tasks to ensure seamless integration between the wireless kits and vessel-side network.
Support schedule adherence by following leadership direction, executing assigned tasks, and providing timely progress updates.
Foster a collaborative work environment by working closely with fellow technicians and actively participating in knowledge sharing and cross-training activities.
Follow Standard Operating Procedures (SOPs) to carry out daily tasks, including riser inspections and cleaning, vessel connection/disconnection, cable inspection, and cable repair to restore full mission capability.
Leverage existing technical documentation—including “as-is” baseline information, SOPs, local procedures, and workload data (tickets)—to meet Service Level Requirements (SLRs) and performance metrics.
Perform asset inventories and reconciliations as directed, ensuring accuracy and accountability.
Coordinate the shipment of replacement parts, repair tools, test equipment, consumables, and other operational supplies.
Maintain professional, transparent, and respectful working relationships with customers, leadership, and team members.
Serve as a mentor to junior personnel, offering guidance and opportunities to develop project management skills.
Support fiber cable repairs related to the Piers Connectivity Services Program at your designated location.