Workspace Experience PM , Leo Workplace Operations (LWO)

Amazon • Kirkland, WA

105d

About The Position

Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to
deliver fast, reliable internet connectivity to customers beyond the reach of
existing networks. From individual households to schools, hospitals, businesses,
and government agencies, Amazon Leo will serve people and organizations
operating in locations without reliable connectivity.

The Workspace Experience Coordinator plays a critical role in ensuring a
seamless, efficient, and engaging workplace for employees. This role combines
operational oversight with employee experience, focusing on parking compliance,
café and food service readiness, and site communications. The coordinator will
serve as a visible presence on campus, monitoring trends, reviewing parking
violation and exception tickets, and walking the site to ensure spaces are
clean, safe, and welcoming.

In addition to maintaining daily operations, this role will partner with
stakeholders across facilities, security, food services, and space management to
address issues, support employee engagement, and provide timely communications.
Success in this position requires a balance of attention to detail, strong
communication skills, and the ability to connect operational consistency with a
positive workplace culture.

Requirements

• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• 3+ years of program or project management experience
• 2+ years of operations, facilities, process improvement, or site coordination experience
• Experience managing day-to-day logistics or compliance processes in a technical environment
• Strong organizational skills with attention to detail
• Ability to communicate clearly with cross-functional stakeholders and follow through on tasks independently
• Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Nice To Haves

• Associate’s or Bachelor's degree in Operations, Engineering, or related field
• Prior experience working in manufacturing, warehouse or lab environments
• Experience coordinating with Facilities, EHS, or IT teams
• Familiarity with intake/request tracking tools, shared dashboards, or audit checklists
• Comfortable working in a fast-paced environment with multiple concurrent requests

Responsibilities

• Leverage deep understanding of the challenges employees face to prioritize programs and investments that will measurably improve their experience
• Work across program, product, and tech teams to standardize employee-impacting initiatives and implement mechanisms to continuously improve the employee experience
• Own end-to-end analysis and study quantitative and qualitative data from multiple sources to identify trends that can highlight important aspects
• Connect with employees in person/virtually to understand their experience in terms of what's working well and what needs improvement. Identify issues/concerns that need to be resolved. Document responses received in prescribed format
• Work with action owners to ensure timely closure of all identified issues and partner with relevant stakeholders to drive engagement initiatives
• Support leadership in managing conflicts and conduct end-to-end workplace solutions

Benefits

• Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree