Workshop Manager
Halfords•Cheshire, NH
•£32,957 - £40,912•Onsite
About The Position
Join Halfords as a Workshop Manager and be part of a dynamic team dedicated to delivering exceptional technical solutions and customer service. This role offers the opportunity to lead a talented team of technicians, drive innovation, and grow your career in a supportive and engaging environment.
Requirements
- Level 3 in Light Vehicle Maintenance or equivalent experience.
- Proven leadership and mentoring skills.
- Excellent communication and organisational abilities.
- Strong track record of meeting targets and building relationships.
- Experience with compliance standards and in-house systems.
- Valid driving license.
Responsibilities
- Lead the Workshop team to deliver technical solutions promptly.
- Collaborate with the Front of House team to ensure seamless customer service.
- Allocate jobs based on technical requirements and customer demand.
- Conduct daily huddles to keep the team informed and motivated.
- Inspire and mentor the team to develop their technical skills.
- Act as an ambassador for Halfords Values, promoting a positive and inclusive culture.
- Understand customer demand and manage the team to exceed expectations.
- Communicate clearly with customers about work options and implications.
- Maximize team performance against sales and customer service targets.
- Ensure compliance with Health & Safety and quality standards.
- Support team engagement and bring Halfords Values to life.
Benefits
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
- Access to hybrid training and IMI approved continuous development will be fully supported.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
