Workshop and Facilitator - Senior Consultant

GuidehouseNashville, TN
Hybrid

About The Position

The Facilitator is responsible for guiding groups, teams, or stakeholders through structured discussions, workshops, and decision-making processes to achieve productive outcomes. This role is pivotal in fostering collaboration, surfacing insights, and ensuring all voices are heard. Facilitators operate across client-facing, internal, and blended environments, supporting transformation, training, and feedback initiatives.

Requirements

  • Bachelor’s degree from an accredited university.
  • Minimum of three (3)+ years of overall work experience.
  • Strong skills in speaking and writing.
  • Experience in creating and leading workshops, meetings, or training sessions.
  • Familiarity with digital tools for collaboration, such as Teams, Miro, or Trello.
  • Ability to simplify complex information into clear, actionable steps.
  • Experience working both independently and with others in fast-paced settings.

Nice To Haves

  • Experience in consulting or client-facing roles.
  • Experience with court case management systems.
  • Experience with COTS or Platform based solutions.
  • Certification in facilitation or related methodologies.
  • Experience supporting digital transformation, modernization, or organizational change initiatives.
  • Familiarity with agile development environments.
  • Understanding of responsible AI principles and model interpretability.

Responsibilities

  • Create agendas and choose facilitation tools that match session goals, such as onboarding, training, strategic planning, or gathering stakeholder feedback.
  • Lead meetings, workshops, or training sessions.
  • Keep discussions focused, inclusive, and productive.
  • Encourage open communication and manage group dynamics to ensure everyone participates.
  • Set clear expectations and promote a culture of respect and open dialogue.
  • Practice active listening, invite quieter participants to share, and manage dominant speakers.
  • Use interactive activities to boost engagement and reflection.
  • Identify and address resistance, conflict, or disengagement.
  • Use techniques to de-escalate situations and reframe discussions to keep the environment productive.
  • Summarize results, document actionable insights, and plan follow-up steps.
  • Communicate decisions and commitments clearly.
  • Collect feedback on how effective the facilitation was and improve methods for future sessions.

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave and Adoption Assistance
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Student Loan PayDown
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program
  • Mobility Stipend
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