Workplace Technology Specialist

Pax8•Denver, CO

1d•Onsite

About The Position

Pax8 is hiring a Workplace Technology Specialist in the USA (Denver, CO) to elevate the in-office meeting, event, and visitor experience through world-class workplace technology and smart automation. This is a rare “tech + experience” role where you’ll be the person who makes the room work — every time. From executive meetings to all-hands, partner tours to immersive demos, you’ll own the audio-visual (A/V) and meeting technology that brings Pax8 HQ to life. You’ll also be part of our AI-era journey, using new tools and automation to make experiences smoother, faster, and more memorable — growing alongside the technology you help introduce. You’ll be the difference between “the tech works” and “that was an incredible experience.” Your work will directly shape how employees collaborate, how leaders present, and how partners experience Pax8 — helping the business get real ROI from its workplace technology and creating moments that feel intentional, immersive, and unmistakably Pax8.

Requirements

Proven experience supporting professional audio-visual (A/V) and meeting technology in environments such as corporate offices, live events, or production spaces.
Strong real-time troubleshooting instincts — you can stay calm, diagnose quickly, and keep the experience moving even when something goes sideways.
A service mindset: you genuinely enjoy helping people and take pride in making their experience smoother and more welcoming.
Considerable organizational skill and the ability to juggle multiple priorities across meetings, events, and day-to-day workplace support.
Clear, collaborative communication — you work well across teams and can translate technical concepts into simple guidance.
Curiosity and confidence exploring new tools, including AI and automation, to continuously improve how the workplace runs.
B.A./B.S. in a related field or equivalent work experience.

Nice To Haves

Experience with Microsoft Teams Rooms (or similar conferencing platforms) is a plus.
Familiarity with ticketing/helpdesk systems (such as ServiceNow) is helpful, but not required.

Responsibilities

Run the room (and the moment): Set up, operate, and maintain workplace A/V across meeting rooms, event spaces, and production environments — ensuring everything works seamlessly when it matters most.
Support high-visibility events: Provide calm, confident hands-on support during town halls, all-hands, live events, and executive presentations — including real-time troubleshooting under pressure.
Partner across teams: Collaborate closely with Events, IT, and Production/Studios teams to deliver polished, on-brand experiences across Pax8 HQ.
Enable others: Train employees on workplace meeting and A/V technology, creating simple, accessible guides that make set-ups easy and repeatable.
Own vendor relationships: Manage A/V vendors, contracts, and service relationships — coordinating escalations, preventative maintenance, and improvements.
Deliver concierge-style support: Provide welcoming, responsive support for employees and visitors, helping the workplace feel effortless and highly functional.
Keep workplace systems sharp: Help manage room booking, visitor check-in, digital signage, and workplace tech systems — tracking requests and using insights to improve.
Innovate with AI and automation: Spot opportunities to automate workflows, improve support journeys, and make work easier through AI-enabled tools and continuous improvement.