Workplace Specialist

Avalara • Seattle, WA

2d • Onsite

About The Position

We are seeking an experienced, collaborative, and highly motivated Workplace Specialist to join our team. As a Workplace Specialist, you are a fully qualified, career-level professional who brings deep expertise in workplace operations, employee experience, and health & safety practices. In this role, you will independently manage a diverse scope of responsibilities, applying strong judgment in selecting methods and approaches to resolve a wide range of issues. You will serve as a subject matter expert and trusted resource for employees, stakeholders, and leadership, actively contributing to global workplace initiatives, SOP development, and process improvement efforts in support of global program direction. You will network with senior internal and external contacts within your area of expertise. Reporting to the Director, Workplace Americas and Europe, you will be an integral member of the broader Workplace Team, contributing to a cohesive and people-centered workplace strategy.

Requirements

• 3+ years of experience in employee engagement, workplace experience, or related roles
• 2+ years of experience in office operations, workplace coordination, or facilities support
• Strong, demonstrated knowledge of workplace policies, procedures, and best practices, including health & safety standards
• Experience developing or contributing to global or cross-regional workplace initiatives, SOPs, or standards
• Proven ability to work with significant autonomy, applying good judgment to select appropriate methods and solutions
• Demonstrated ability to build trust, foster relationships with senior internal and external contacts, and maintain a high level of professionalism and confidentiality
• Ability to collaborate effectively across teams and serve as a subject matter expert and trusted resource
• Experience supporting or leading workplace programs, initiatives, or events that drive employee engagement and community
• Highly adaptable with the ability to manage multiple priorities and thrive in a fast-paced, dynamic environment
• Strong sense of ownership, initiative, and accountability
• Customer-service mindset with a focus on delivering responsive, thoughtful, and people-centered support
• Excellent interpersonal, verbal, and written communication skills
• Strong organizational and time management skills, with attention to detail
• Effective problem-solving skills with the ability to think creatively and implement practical solutions
• Ability to analyze feedback and identify opportunities to enhance workplace experience and operations
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google Workspace (Docs, Sheets, Slides, Forms)
• Experience using AI and AI-related technologies, ready to thrive here.
• Apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
• Grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

Responsibilities

• Foster Workplace Culture: Champion a positive, inclusive, and engaging workplace environment aligned with company values. Act as a cultural ambassador, reinforcing behaviors that support collaboration, respect, and belonging. Partner with leadership and HR to promote employee engagement initiatives.
• Policies, Procedures & Subject Matter Expertise: Serve as a subject matter expert on workplace and health & safety policies, procedures, and best practices. Contribute to the development, documentation, and maintenance of SOPs and workplace standards in alignment with global direction. Ensure workplace policies and procedures are clearly communicated, consistently applied, and regularly updated. Support compliance with company standards, safety protocols, and regulatory requirements across regions. Provide guidance and coaching to employees and stakeholders on workplace practices and expectations.
• Operational Excellence: Independently oversee day-to-day workplace operations to ensure a smooth, safe, and efficient environment. Identify and implement opportunities to improve processes, streamline workflows, and enhance employee experience. Coordinate with vendors and internal teams to maintain facilities and services.
• Collaboration & Teamwork: Facilitate cross-functional collaboration by creating spaces and opportunities for teams to connect. Build strong relationships across departments and with senior internal and external contacts in your area of expertise. Support teamwork through proactive communication, coaching, and creative problem-solving.
• Employee Experience & Engagement: Support and help shape programs that enhance employee satisfaction and productivity. Gather feedback and insights to continuously improve workplace experience in alignment with global program goals. Support onboarding experiences to ensure new hires feel welcomed and connected.
• Events & Community Building: Plan, coordinate, and execute workplace events, including team-building activities, celebrations, and company-wide gatherings. Manage event logistics, budgets, and vendor relationships. Create opportunities for social connection and community within the workplace.
• Communication & Support: Maintain clear and consistent communication regarding workplace updates, events, and initiatives. Provide responsive, solutions-oriented support to employee needs. Act as a liaison between employees, leadership, and external partners.

Benefits

• Total Rewards
• In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
• Health & Wellness
• Benefits vary by location but generally include private medical, life, and disability insurance.
• Inclusive culture and diversity
• Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed