Workplace Services / Receptionist (Temporary)

FormFactor Inc.•Livermore, CA

5d•Onsite

About The Position

The Workplace Services / Receptionist supports daily workplace operations for the Livermore site and provides coordination for select needs across other locations. Responsibilities include front desk coverage, employee and contractor badging/access administration, mail and document handling, purchasing and inventory coordination, internal communications (e.g., weekly menu), meeting and executive support, and general workplace services to ensure a smooth and secure on-site experience.

Requirements

Minimum of 1 - 2 years of related experience.
Ability to handle sensitive information (e.g., HR, legal, payroll documents) with discretion and attention to detail.
Strong organizational skills with the ability to manage multiple requests and shifting priorities.
Professional communication skills (phone, email, in-person) and a customer-service mindset.
Comfort with common workplace systems (email, calendaring, spreadsheets) and willingness to learn procurement/badging tools (e.g., Oracle for purchasing).

Nice To Haves

Experience in workplace services, facilities coordination, office administration, or reception/front desk support.

Responsibilities

Front Desk & Customer Service: Answer incoming phone calls, route/transfer calls to the appropriate employee or department and provide general reception support.
Support a professional, welcoming on-site experience for employees, visitors, and contractors.
Badging & Access Control: Create employee badges for new hires on a weekly cadence; create replacement badges as needed.
Process badge requests and coordinate fulfillment for other locations as required (e.g., Carlsbad, Boulder, Korea).
Grant and maintain badge access for employees in accordance with established access standards.
Issue temporary/contractor access badges for service providers performing weekly, bi-weekly, or monthly work on-site.
Maintain continuity of badging operations during system outages by coordinating requests through the designated alternate site contact, as applicable.
Order badge cards and retractable clips as needed to support on-site operations.
Mail, Shipping & Document Handling: Sort and distribute incoming mail, scan, email, or ship documents to the appropriate recipients in a timely manner.
Route checks per established internal process.
Scan and submit weekly invoices to Accounts Payable.
Process tax, census, patent/trademark, legal, payroll, and HR documents by scanning, emailing, and/or shipping to designated stakeholders per process requirements.
Purchasing, Ordering & Inventory: Submit purchase requests in Oracle in support of site operations.
Order and restock office supplies as needed and maintain supplies across buildings.
Place business card orders and coordinate branded apparel orders, including invoice processing/payment as required.
Support other departments by sourcing and ordering event giveaways and swag for upcoming events.
Track printer toner inventory, place replenishment orders for Livermore and other buildings as needed, and coordinate vendor service calls.
Site Communications & Digital Signage: Send the weekly café/menu communication to all Livermore employees.
Update TV monitors/digital signage on a weekly basis to ensure current, accurate messaging for Livermore and other locations.
Meetings, Events & Executive Support: Book guest and executive travel as requested.
Set up snacks, water, coffee, and lunch for meetings as requested.
Provide logistics support for QBRs and Board meetings.
Prepare and submit expense reports for executives and board members as requested.