Workplace Programs Facilitator

Canadian Mental Health Association BC Division•Vancouver, BC

8d•CA$45 - CA$56•Hybrid

About The Position

Workplace Programs Facilitator creates educational workshops on different elements of workplace mental health and psychological health and safety, facilitates in-person and virtual workshops for organizational clients, and supports administrative functions such as data collection and evaluation. Workplace Programs Facilitator reports to the Manager, Workplace Programs.

Requirements

Bachelor's degree in human and/or Social Services (e.g. Social Work, Psychology, Counselling.) or higher in a relevant discipline.
A valid class 5 driver’s license and reliable vehicle with adequate insurance.
3+ years demonstrated experience as an adult educator, workshop facilitator, course instructor, or similar.
2+ years relevant experience or a combination of experience and certifications related to psychological health and safety, occupational health and safety, leadership, and/or HR functions.
Excellent presentation and facilitation skills (in-person and virtual) along with the ability to tailor and present program information to public and professional audiences.
Ability to facilitate standardized training, including maintaining fidelity of scripts/trainer notes, as well as the ability to skillfully handle unexpected questions or disruptions in presentations and workshops.
Knowledge of adult learning and engagement principles that can be applied to synchronous and asynchronous education experiences.
Strong critical thinking skills with the ability to source information from academic research, subject matter experts (including those with living and lived experience), and other credible sources.
Demonstrated ability to translate health information, complex ideas, and/or sensitive topics into engaging, plain-language resources for the public.
Proficient in Microsoft Office Suite.
Exceptional technological skills.

Nice To Haves

Experience across learning management systems (e.g. Articulate 360, Thinkific) and web publishing platforms (e.g. Wordpress, Strapi) considered an asset.
Some experience with Adobe Creative Suite or comparable design programs as an asset.
Experience as a team leader, supervisor, or manager in any sector is considered an asset.
Experience working in for-profit businesses, entrepreneurships or across multiple sectors, considered an asset.
Mental health education/certifications and/or experience implementing workplace psychological health and safety initiatives an asset.
Personal experience with mental illness and or addiction, either through self or a loved one, is an asset.

Responsibilities

Research and curate resources and strategies related to workplace mental health, psychological health and safety, occupational health and safety, and other pertinent topics.
Develop both standardized and tailored workshops for clients, from research and content writing to initial design of draft materials.
Facilitate engaging workshops in-person and virtually, applying best practices for adult learners, demonstrating a high degree of professionalism.
Contribute to the CMHA workplace branch collaborative and positive branch relations by collaborating with other facilitators and supporting shared client stewardship.
Support the diversification of CMHA BC’s workplace education portfolio, including the development of new workshop topics and delivery formats, such as the creation of asynchronous courses.
Write and edit plain-language educational content to complement and supplement workshop content, such as articles, website copy, workshop takeaways, and more.
Contribute to the maintenance and quality improvement of existing workshops, including online courses.
Collect and summarize workshop feedback, provide advice, and make improvements on an ongoing basis.
Contribute to accurate and timely department processes, including invoicing.
Performs other related duties as required.