Workplace Operations Manager

MistralPalo Alto, CA
Onsite

About The Position

As Workplace Operations Manager based in our Palo Alto office — Mistral's North America HQ (~11k sq ft in Downtown Palo Alto) — you'll own the day-to-day operations and overall office experience. You'll manage vendors, run employee engagement events, coordinate onboarding, and serve as a culture champion. Reporting to the Office Management Lead AMER/APAC, you'll also support regional programs and initiatives, with a path to grow into a right-hand role for the broader AMER/APAC workplace strategy.

Requirements

  • 4+ years in Office Management or Workplace Operations (startup/scale-up a plus)
  • Tech-savvy: Google Workspace, Slack, Notion, ticketing systems
  • Experience with access control & visitor management systems
  • Exceptional organizational, communication, and interpersonal skills
  • Service-oriented, proactive, discreet, with a positive can-do attitude
  • Experience with workplace/space utilization data (Excel, Tableau, Power BI)
  • Experience with office build-outs, relocations, or renovations

Responsibilities

  • Daily Office Operations — daily inspections, mail/packages, facilities & building management, food/snack/beverage programs
  • Vendor & Facilities Management — vendor relationships & contracts, maintenance/repairs, evaluation cadence
  • Employee Experience & Onboarding — new hire desk setup/equipment/onboarding, swag programs, first point of contact for employee questions
  • Event Programming & Culture — all-hands, holiday parties, team offsites; building an attendance/engagement strategy

Benefits

  • healthcare coverage
  • parental leave
  • retirement plans
  • relocation support
  • wellness programs
  • meal and transportation allowances
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