Workplace Operations Coordinator

Everlaw•New York, NY

2d•$43 - $54•Onsite

About The Position

As a Workplace Operations Coordinator, you will be the heart of our New York office environment, creating a welcoming, efficient, and supportive experience for employees and visitors alike. This role is responsible for day-to-day office operations, vendor management, workplace experience programming, and facilities coordination. You’ll partner cross-functionally with People, IT, and Facilities to support a seamless, high-quality, and positive work environment. You’ll also provide light administrative and coordination support to the People team as needed, making this a great opportunity for someone who is excited about workplace experience and interested in building broader exposure to People operations over time. Depending on site office capacity, this role requires a minimum of four days a week in-office.

Requirements

2+ years of office management, workplace operations, facilities, event programming, hospitality, employee experience, people operations or similarly relevant experience.
Able to independently manage day-to-day responsibilities with strong attention to detail, sound judgment, and a sense of urgency.
Clear, fast, and friendly communicator who enjoys helping people and knows how to create a professional, positive experience.
Calm, polished, and service-oriented presence to the workplace.
Can balance recurring operational responsibilities with new requests, and knows when to escalate, problem-solve, or adjust priorities.
Enjoys working cross-functionally and building strong partnerships with teammates across People, IT, Facilities, and other teams.
Comfortable with Google Workspace and able to learn new tools and systems quickly.
Able to lift 25-30 lbs and comfortable using basic tools and equipment for office upkeep.

Responsibilities

Greet employees and visitors with warmth and professionalism, creating an office environment that feels welcoming, polished, and approachable.
Build trust across the office by being a visible, accessible, and reliable point of contact for workplace questions, needs, and feedback.
Monitor and respond to workplace-related messages across internal platforms with clarity, responsiveness, and strong solution-orientation & customer service mindset.
Manage day-to-day office needs and internal requests clearly and efficiently, exercising good judgment and helping ensure timely follow-through.
Use your frontline perspective to identify opportunities to improve workplace and employee-facing processes, helping us scale thoughtful and efficient ways of working.
Help set the tone for the office by fostering a positive, professional, and inclusive environment where people feel supported and excited to be onsite.
Plan and execute on-site experiences and events that strengthen company culture and employee engagement.
Oversee the lunch program and snack offerings in partnership with vendors, focusing on quality, employee feedback, and continuous improvement.
Assist with candidate interviews and new hire onboarding by coordinating logistics and helping visitors and new hires feel oriented to the office, its amenities, and resources.
Provide light administrative and coordination support for People team workflows and projects as needed.
Partner closely with teammates across People, IT, Facilities, Food & Beverage and other functions to support a smooth and thoughtful employee experience.
Conduct regular walk-throughs of the office, kitchens, and common spaces to ensure cleanliness, functionality, and a consistently high standard of presentation.
Liaise with onsite landlord or property management, pass along building-related communications, escalate issues when relevant, and coordinate ongoing maintenance needs.
Support seating plans and own the execution of workplace systems and processes that help the office run smoothly.
Serve as a point of contact for on-site emergencies and help maintain updated safety procedures and emergency response plans.
Build and maintain strong relationships with local vendors to support office maintenance and operational needs.
Partner with IT to troubleshoot workplace tech issues, track equipment inventory, and support infrastructure projects as needed.

Benefits

The expected hourly rate range for this role is between $42.79 - $53.85.
Equity program
401(k) retirement plan with company matching
Health, dental, and vision
Flexible Spending Accounts for health and dependent care expenses
Paid parental leave and approximately 10 days (80 hours) per year of sick leave
Seventeen paid vacation days plus 11 federal holidays
Membership to Modern Health to help employees prioritize mental health and wellness
Annual allocation for Learning & Development opportunities and applicable professional membership dues
Company-sponsored life and disability insurance
Monthly home internet reimbursement
Select your preference of hardware (Mac or PC) and customize your desk setup
Enjoy a wide variety of snacks and beverages in the office
Bond over company-wide out-of-the-box events and fun activities with your team
Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice
Take advantage of learning and career development opportunities