Workplace Facilitator (Trainer)

MidFirst Bank•Oklahoma City, OK

26d

About The Position

Midland Mortgage Training, a division of MidFirst Bank, designs, develops, and delivers learning experiences that enable employee growth, strengthen professional capability, and support business performance. Our team partners closely with the business to create meaningful, learner-centric solutions that make a real difference, beginning on the employees’ first day. The Workplace Facilitator (Trainer) plays a critical role in shaping the employee learning experience by delivering engaging instructor-led training and contributing to the development and deployment of impactful curriculum. This role serves as a visible ambassador of MidFirst Core Values and helps ensure learning solutions are consistent, relevant, and effective across onboarding, professional skills, and manager-level development.

Requirements

3 years’ experience facilitating training classes – new hire, on-the-job, interpersonal skills, etc.
Ability to build strong relationships at all levels within the organization
Strong project and time management skills
Advanced verbal and written communication skills

Nice To Haves

Bachelor’s degree in Adult Education or related field is preferred
Equivalent combination of industry certifications and experience will be considered
Demonstrated experience with Learning Management Systems is preferred
Experience in financial services preferred but not required

Responsibilities

Delivers engaging instructor-led training.
Contributes to the development and deployment of impactful curriculum.
Serves as a visible ambassador of MidFirst Core Values.
Ensures learning solutions are consistent, relevant, and effective across onboarding, professional skills, and manager-level development.
Contributes to the design, development, and continuous enhancements of instructor-led training curriculum, including facilitator guides, participant materials, and job aids.
Partners with Midland Training team members and key stakeholders to align content with business priorities, learning objectives, and MidFirst standards.
Ensures materials are accurate, current, and ready for effective delivery.
Provides feedback from facilitation experience to continuously improve course and learner impact.
Consistently exemplifies MidFirst Core Values through professionalism, integrity, respect, and collaboration.
Demonstrates a learner-first mindset and a strong commitment to excellence in facilitation, curriculum development, and daily interactions.
Serves as a role model for engagement, accountability, and continuous learning.