Workplace Facilitator (Trainer)

MidFirst BankOklahoma City, OK

About The Position

Midland Mortgage Training, a division of MidFirst Bank, designs, develops, and delivers learning experiences that enable employee growth, strengthen professional capability, and support business performance. Our team partners closely with the business to create meaningful, learner-centric solutions that make a real difference, beginning on the employees’ first day. The Workplace Facilitator (Trainer) plays a critical role in shaping the employee learning experience by delivering engaging instructor-led training and contributing to the development and deployment of impactful curriculum. This role serves as a visible ambassador of MidFirst Core Values and helps ensure learning solutions are consistent, relevant, and effective across onboarding, professional skills, and manager-level development.

Requirements

  • 3 years’ experience facilitating training classes – new hire, on-the-job, interpersonal skills, etc.
  • Demonstrated experience with Learning Management Systems is preferred
  • Ability to build strong relationships at all levels within the organization
  • Strong project and time management skills
  • Advanced verbal and written communication skills

Nice To Haves

  • Bachelor’s degree in Adult Education or related field is preferred
  • Equivalent combination of industry certifications and experience will be considered
  • Experience in financial services preferred but not required

Responsibilities

  • Delivering engaging instructor-led training.
  • Contributing to the development and deployment of impactful curriculum.
  • Serving as a visible ambassador of MidFirst Core Values.
  • Ensuring learning solutions are consistent, relevant, and effective across onboarding, professional skills, and manager-level development.
  • Contributing to the design, development, and continuous enhancements of instructor-led training curriculum, including facilitator guides, participant materials, and job aids.
  • Partnering with Midland Training team members and key stakeholders to align content with business priorities, learning objectives, and MidFirst standards.
  • Supporting successful deployment by ensuring materials are accurate, current, and ready for effective delivery.
  • Providing feedback from facilitation experience to continuously improve course and learner impact.
  • Consistently exemplifying MidFirst Core Values through professionalism, integrity, respect, and collaboration.
  • Demonstrating a learner-first mindset and a strong commitment to excellence in facilitation, curriculum development, and daily interactions.
  • Serving as a role model for engagement, accountability, and continuous learning.
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