Workplace Experience Specialist

TekWissen•San Francisco, CA

4d•Onsite

About The Position

The Workplace Experience team at Client is at the forefront of the work evolution, and we are looking for a hard-working and ambitious thought leader that will help Client create the workplace of the future. You will manage the Office Operations, Guest Services, and Event functions of Client's SF office. You will manage the reception area and greet visitors; be the first friendly face people see. You will work with Sr. Workplace Manager to execute Facility and Asset Maintenance programs. You will collaborate with Sr. Workplace Manager to create WE team OKRs and KPIs in line with Client's company OKRs. You will provide project management support to capital and construction projects, along with office moves in your assigned site. You will assist in the program management and execution of Workplace programs, including: Food and Beverage offerings, Guest and Visitor Services, Health and Safety, Sustainability, Employee Wellness, Events & Engagement. You will foster positive vendor relationships, enforcing exceptional service and cost efficiency. You will maintain associated contracts and payments and evaluate term renewals. You will commit to Client's Diversity, Inclusion and Belonging goals and look for opportunities within your work streams to demonstrate, including helping with DIB events & engagement. You will provide event execution, strategy, and resources on any in-office or virtual events for the SF office. You will assist other offices with event planning. You will plan and execute marquee events for the SF office; Holiday Party, Board Meetings, and Summer Party. You will collaborate and align with other Client key stakeholders including but not limited to C-Suite, Business technology leader, Security, Finance leaders and other various senior leaders in the office.

Requirements

5+ years comparable experience in Facilities Management or Workplace Experience/Operations
Experience in Office Construction Management
Exceptional skills in Project Management and Change Management
Comfortability using Project Management and Collaboration Software
Extraordinary People Management skills and inclination towards people empowerment
Strong analytical and decision making skills
Ability to communicate professionally, both written and verbal with individuals at all levels of the organization
Commitment to Client's values and goals related to Diversity, Inclusion, and Belonging
Can do attitude, responsible for being a positive example to the Client values and culture
Experience in managing agile work environments

Responsibilities

Manage the Office Operations, Guest Services, and Event functions of Client's SF office.
Manage the reception area and greet visitors.
Work with Sr. Workplace Manager to execute Facility and Asset Maintenance programs.
Collaborate with Sr. Workplace Manager to create WE team OKRs and KPIs in line with Client's company OKRs.
Provide project management support to capital and construction projects, along with office moves in your assigned site.
Assist in the program management and execution of Workplace programs, including: Food and Beverage offerings, Guest and Visitor Services, Health and Safety, Sustainability, Employee Wellness, Events & Engagement.
Foster positive vendor relationships, enforcing exceptional service and cost efficiency.
Maintain associated contracts and payments and evaluate term renewals.
Commit to Client's Diversity, Inclusion and Belonging goals and look for opportunities within your work streams to demonstrate, including helping with DIB events & engagement.
Provide event execution, strategy, and resources on any in-office or virtual events for the SF office.
Assist other offices with event planning.
Plan and execute marquee events for the SF office; Holiday Party, Board Meetings, and Summer Party.
Collaborate and align with other Client key stakeholders including but not limited to C-Suite, Business technology leader, Security, Finance leaders and other various senior leaders in the office.