Administrative Assistant

Aston Carter•Berwyn, IL

13h•$26 - $26•Onsite

About The Position

As a Workplace Experience Coordinator, you will be instrumental in delivering a world-class customer service experience to employees and guests within a designated building. This role is pivotal in the Workplace Experience function, responsible for ensuring a welcoming and efficient environment.

Requirements

High School Diploma or GED with up to 2 years of job-related experience.
Ability to follow basic work routines and standards.
Strong communication skills for exchanging straightforward information.
Proficiency in Microsoft Office products, including Word, Excel, and Outlook.
Strong organizational skills with an inquisitive mindset.

Nice To Haves

Customer service experience.
Front desk and administrative support experience.
Data entry skills.
White Glove reception experience.

Responsibilities

Serve as the first point of contact for all visitors, greeting them with a friendly and welcoming demeanor.
Issue visitor and parking passes, adhering to security protocols.
Answer telephone calls professionally, creating a memorable first impression.
Arrange and confirm recreational, dining, and business activities as requested.
Manage janitorial or maintenance work orders as needed.
Coordinate and execute workplace services, including mail, office supply services, and onboarding.
Address inquiries or complaints from employees, guests, and co-workers, providing solutions in a professional manner.
Organize and manage on-site events, including securing event space, setting up and tearing down the room, and delivering supplies.
Follow property-specific security and emergency procedures, notifying appropriate parties to ensure everyone's safety.
Coordinate with vendors supplying services or goods to the workplace.
Explain detailed information within the team and follow specific directions given by the manager.