Workplace Experience Coordinator (Admin Focus)

Green Infrastructure Partners•Markham, ON

8d•CA$55,000 - CA$60,000•Onsite

About The Position

The Workplace Experience Coordinator (Admin Focus) is responsible for supporting and driving a professional, welcoming, and efficient front-of-house environment. This role plays a critical part in the Corporate Office Services team and works closely with all visitors, vendors, and internal staff across all floors. You will be responsible for managing traditional reception duties, handling general office inquiries, supporting facility operations, and assisting in the coordination of corporate services at our head office. As the first point of contact, you will take pride in delivering a seamless, high-quality workplace experience with a positive attitude and sharp attention to detail.

Requirements

2+ years of experience in reception, corporate administration, office coordination, or hospitality roles.
Experience in a fast-paced corporate office or head office environment is preferred.
Proven experience with customer service excellence, managing multi-line phone systems, and handling front-of-house logistics.
Strong knowledge of corporate security protocols, including visitor logging, access badge management, and data tracking.
Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and standard corporate office equipment.
Exceptional verbal and written communication skills with the ability to interface effectively with employees and stakeholders at all levels.
High degree of attention to detail, strong organizational skills, and the proven ability to multitask/prioritize in a fast-paced environment.
Valid driver’s license and access to a reliable vehicle during working hours.

Nice To Haves

Post-secondary degree or diploma in Business, Office Administration, or a related field is preferred.

Responsibilities

Greet and direct all visitors, clients, and employees in a professional and courteous manner, ensuring a stellar first impression.
Manage a multi-line phone system, screen incoming calls, and route messages efficiently and appropriately.
Monitor the reception area and first-floor boardrooms to ensure overall cleanliness, tidiness, visual aesthetics, and alignment with security protocols.
Maintain visitor logs, issue access cards, and coordinate security clearance procedures.
Manage all incoming and outgoing mail, courier services, and high-volume deliveries.
Support meeting room bookings and ensure conference rooms are clean, properly equipped, and ready for use.
Monitor inventory and maintain stock levels for office, kitchenette, and meeting room supplies; handle ordering as needed.
Assist with the onboarding logistics for new hires, including the preparation of stationery packages.
Cross-reference and process Office Services-related invoices to ensure billing accuracy.
Provide general administrative and clerical support to internal departments as required.
Perform other related duties and special projects as assigned to support the Corporate Office Services team.