Workplace Engineer

Accenture•St. Louis, MO
•$54,400 - $196,000

About The Position

Accenture is seeking a Workplace Engineer to design and deliver telemetry-driven insights by integrating operational, endpoint, network, support, and employee experience data. The role establishes KPIs and baselines, identifies trends and root causes, measures service improvements, and enables data-driven decision-making through dashboards and analytics. Travel may be required, ranging from 25% to 100% depending on business need and client requirements.

Requirements

  • At least 4 years of experience in Endpoint Telemetry.
  • At least 4 years of experience in AI & Data Solution Architecture and Data Analysis & Interpretation.
  • At least 4 years of experience in Microsoft 365.
  • At least 4 years of experience in Digital Experience Design.
  • Bachelor's degree or equivalent (minimum 12 years of work experience); with an Associate’s degree, a minimum of 6 years of work experience is required.
  • Ability to work independently and as a team member.
  • Analytical, problem-solving, organizational, and time-management skills.
  • Good written and oral communication and interpersonal skills.
  • Organizational, multitasking, and time-management skills.

Nice To Haves

  • Previous consulting practice experience.

Responsibilities

  • Integrate operational, endpoint, network, support, and employee experience data to deliver telemetry-driven insights.
  • Establish KPIs and baselines.
  • Identify trends and root causes.
  • Measure service improvements.
  • Enable data-driven decision-making through dashboards and analytics.

Benefits

  • Medical, dental, vision, life, and long-term disability coverage
  • 401(k) plan
  • Bonus opportunities
  • Paid holidays
  • Paid time off
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