Workload Coordinator

Perkins Coie•Washington, DC

1d•$81,530 - $139,890•Hybrid

About The Position

At Ashurst Perkins Coie, our people are our greatest asset. We're looking for a collaborative, detail-oriented Workload Coordinator to join our Business Operations team and help deliver an exceptional employee experience. In this role, you will coordinate the daily staffing functions of practice groups by balancing workloads and ensuring the timely, accurate delivery of value-added services to internal and external clients. This position operates in a flexible Monday–Friday environment and performs legal practice assistant responsibilities for one or more attorneys.

Requirements

Excelling in a fast-paced, deadline-driven environments by managing competing priorities with precision and professionalism.
Leveraging advanced legal technology expertise, deep knowledge of firm best practices, and exceptional organizational skills to anticipate attorney’s needs.
Optimizing workflows and delivering high-quality work.
Demonstrating strong leadership by guiding peers, producing polished legal documents and correspondence, and maintaining accuracy, efficiency, and outstanding client service under pressure.
A high school diploma or equivalent.
A minimum of 5 years of relevant Legal Practice Assistant experience, or equivalent.

Nice To Haves

Microsoft Office suite
BA degree

Responsibilities

Direct daily workflow operations for a high-performing legal support team.
Strategically balance workloads and coordinate coverage to maximize efficiency and ensure seamless attorney support.
Manage staffing logistics, including PTO, leave requests, and backup assignments, while collaborating with leadership to maintain uninterrupted service.
Serve as the central point of contact for incoming service requests, leveraging ServiceNow to prioritize, assign, and monitor work for optimal turnaround times.
Deliver hands-on production support, quality control, and troubleshooting for high-priority projects while providing exceptional client service to attorneys, business professionals, and internal stakeholders.
Execute advanced Legal Practice Assistant responsibilities, consistently driving operational excellence, responsiveness, and superior service delivery.