Working Station Manager-DCA

Symbrant Aviation Services•Arlington, VA

4d•$80,000 - $95,000•Onsite

About The Position

We are seeking an experienced, hands-on Working Station Manager to lead our airport maintenance operation at Ronald Reagan Washington National Airport (DCA). This is not a traditional management position. The successful candidate will oversee a team of seven maintenance professionals while actively participating in the daily operation. This role requires a leader who is equally comfortable managing people, building client relationships, making operational decisions, and working alongside mechanics to troubleshoot and maintain Passenger Boarding Bridges (PBBs), Baggage Handling Systems (BHS), and related airport infrastructure. The ideal candidate leads from the front, communicates effectively, holds employees accountable, and takes pride in delivering exceptional service to both the client and the company.

Requirements

Leadership experience in airport operations, industrial maintenance, facilities management, or a related technical environment.
Strong mechanical aptitude with proven troubleshooting ability.
Excellent leadership, communication, and organizational skills.
Proficiency with Microsoft Office and computerized maintenance management systems (CMMS) is a plus.

Nice To Haves

Experience with Passenger Boarding Bridges (PBBs), Baggage Handling Systems (BHS), or comparable electro-mechanical systems preferred.
Experience managing budgets, purchasing, payroll, and operational reporting preferred.

Responsibilities

Oversee the daily operation of the Washington, D.C. station.
Directly supervise a team of maintenance professionals.
Ensure safe, efficient, and reliable station operations.
Conduct routine operational inspections.
Monitor equipment performance and operational readiness.
Promote accountability, professionalism, and continuous improvement throughout the operation.
Working alongside mechanics when operational needs require.
Assisting with troubleshooting and repair of Passenger Boarding Bridges (PBBs).
Supporting maintenance and troubleshooting of the Baggage Handling System (BHS).
Assisting with preventive and corrective maintenance activities.
Responding to equipment failures and operational emergencies.
Leading by example through active participation in field operations.
Serve as the primary point of contact for airline and airport representatives.
Build and maintain strong professional relationships with clients.
Attend client meetings and provide operational updates.
Resolve client concerns promptly and professionally.
Maintain a visible presence throughout the operation.
Promote a safety-first culture.
Ensure compliance with OSHA regulations, airport requirements, client standards, and company policies.
Conduct routine safety inspections.
Maintain required safety documentation.
Ensure employee certifications and training remain current.
Coach, mentor, and develop employees.
Conduct performance evaluations.
Hold employees accountable for attendance, safety, productivity, and workmanship.
Foster a culture built on teamwork, professionalism, communication, and accountability.
Support hiring, onboarding, and employee development.
Coordinate all preventive and corrective maintenance activities.
Ensure work orders are completed accurately and on schedule.
Monitor equipment performance and identify recurring issues.
Coordinate vendor activities when necessary.
Drive continuous improvements in equipment reliability.
Manage station purchasing activities and monthly material budgets.
Prepare and process purchase orders.
Maintain appropriate inventory levels.
Complete payroll accurately and on time each week.
Maintain accurate station records, maintenance documentation, and operational reports.
Identify opportunities to expand services within the operation.
Build relationships with airline partners and airport stakeholders.
Support operational planning for new business opportunities.
Identify opportunities that improve station performance, revenue, and profitability.