Workforce Support Specialist
About The Position
The Workforce Support Specialist manages, facilitates, and coordinates a diverse portfolio of critical workforce support programs, including training delivery, performance management, deployment lifecycle, and physical space planning. This role is responsible for the end-to-end execution of these programs, serving as a key point of contact for the workforce, ensuring compliance with all agency and regulatory guidance, and providing data-driven updates and recommendations to leadership. Work will be performed at the customer site in St. Louis, MO. The hiring of this position is contingent upon contract award. Anticipated award is fall of 2026.
Requirements
- Manages, facilitates, and coordinates a diverse portfolio of critical workforce support programs.
- Responsible for end-to-end execution of programs.
- Serves as a key point of contact for the workforce.
- Ensures compliance with all agency and regulatory guidance.
- Provides data-driven updates and recommendations to leadership.
- Experience with training delivery, performance management, deployment lifecycle, and physical space planning.
- Familiarity with scheduling, logistics, and speaker coordination for training programs.
- Experience facilitating Performance Management Programs (e.g., DCIPS).
- Proficiency in coordinating personnel deployments, including managing readiness, scheduling, travel (DTS, SPOT), and medical/security requirements.
- Ability to develop and maintain program-specific dashboards and reports.
- Skills in analyzing OCONUS requirements and drafting position descriptions.
- Experience reviewing and analyzing training feedback and course materials.
- Ability to lead and facilitate training on analytic tradecraft standards (ICD 203, 206).
- Experience creating reference tools for the workforce.
- Experience serving as a primary point of contact for employees and managers.
- Ability to develop and maintain physical space implementation plans.
- Experience monitoring vacancies and optimizing seating arrangements.
- Proficiency in maintaining required databases and records (e.g., DeployNet).
- Skills in preparing program overview briefs, status reports, and official correspondence.
Responsibilities
- Coordinate and deliver the full curriculum of training programs, including scheduling, logistics, and speaker coordination.
- Facilitate the directorate’s Performance Management Program (DCIPS), advising the workforce and tracking progress.
- Provide full lifecycle coordination for personnel deployments, including managing readiness, scheduling, travel (DTS, SPOT), and medical/security requirements.
- Develop and maintain program-specific dashboards and reports to track key metrics for training, performance management, and space utilization.
- Analyze OCONUS requirements to help draft position descriptions and provide recommendations for deployment selection.
- Review and analyze training feedback and course materials to recommend updates and improvements.
- Lead and facilitate training on analytic tradecraft standards (ICD 203, 206) and create reference tools for the workforce.
- Serve as a primary point of contact for employees and managers on matters of performance management, and deployment.
- Develop and maintain the directorate's physical space implementation plan, monitoring vacancies and optimizing seating arrangements.
- Maintain all required databases and records for deployments (DeployNet), and other program activities.
- Prepare program overview briefs, status reports, and other official correspondence for leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
