Workforce Support Specialist (Critical Incident Response- Canine Handler)
About The Position
This position is within CBP's Workforce Care Directorate, which supports employee and family wellness, resilience, and work-life programs across the agency. You will serve as a canine handler and as an expert analyst and advisor, using qualitative and quantitative methods to assess and improve employee-support programs and related systems. Workforce Care develops, implements, and maintains resources that promote CBP employees' mental, physical, social, and spiritual well-being. The directorate works with CBP leadership, program offices, and federal partners to manage programs, develop policy, use workforce feedback and data to address emerging needs, and strengthen employee health, morale, retention, and mission readiness.
Requirements
- Must be a U.S. Citizen to apply for this position.
- Males born after 12/31/1959 must be registered with Selective Service.
- Primary U.S. residency for at least three of the last five years.
- All pre-employment processes will be conducted in English.
- May be required to pass a background investigation.
- CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
- Must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process.
- Must meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 10/19/2026.
- Skill in briefing techniques sufficient to develop, prepare, and present formal briefings and speeches to senior officials, and to organize and conduct meetings of both large and small workgroups and seminars.
- Tracking data and developing narrative reports that identify trends, problem areas, and opportunities for program enhancement.
- Establishing collaborative relationships with internal and external stakeholders, including internal leadership and outside partners, other Federal agencies, external vendors, audit liaisons, and members of the public.
Nice To Haves
- Applicant must be able to successfully complete the CBP K9 Academy within 1 year of entry on duty.
Responsibilities
- Providing 24/7 care, grooming, feeding, and physical conditioning for the Enterprise Services Critical Incident Response Canine (ES CIR K9), ensuring the welfare and safety of the canine, and maintaining accurate health, immunization, and medical records.
- Participating in public speaking engagements, training conferences, and workshops to keep abreast of current concepts related to Employee and Family Support, Wellness, and Work-Life programs and uses information developed throughout CBP and federal agencies to enhance education objectives.
- Managing plans, developing program policy and evaluating the operations of an Employee and Family Support, Wellness, or Work-Life program to include overall program direction for the agency.
Benefits
- A career with the U.S. government provides employees with a comprehensive benefits package.
- As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
- Review our benefits
- Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
- Contact the hiring agency for more information on the specific benefits offered.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
