Manager, Incident Response

Kroll • United States,

8d • $150,000 - $175,000

About The Position

Kroll is seeking a Manager to join its Cyber & Data Resilience Practice. The role provides support and guidance to clients managing incident response engagements and works alongside senior staff while mentoring junior team members and delivering client service. Kroll’s security teams respond to more than 2,000 incidents annually and support clients throughout the incident lifecycle, including litigation demands.

The Manager supports cyber defense and incident response assignments, helps Case Managers run engagements through closure, and contributes to project structure, resource management, findings presentations, and commercially viable client advice. The role also involves quality assurance, client relationship development, team communication, mentoring, meeting performance indicators, and ongoing professional development. Assignments may span industries and countries, requiring awareness of global events and the ability to work across cultural and political environments.

Requirements

• Knowledge and expertise in incident response, computer forensics, network security, and computer security audit.
• Excellent project management skills and the ability to communicate effectively and build strong relationships with clients and colleagues across Kroll’s offices.
• Five years of incident response experience investigating and remediating cyber breaches is recommended, preferably in a consultancy position.
• Extensive experience managing complex cases and successfully managing resources and budgets.
• Ability to drive and coordinate multiple concurrent projects and tasks while managing competing demands.
• Clear thought and expression to build confidence among key stakeholders and colleagues.
• A highly professional and commercial approach to problem solving.
• Interest in global events and markets, with awareness of working across different cultural and political environments.
• Excellent written and verbal communication skills that help represent diverse communities.
• Experience working with diverse teams.
• Fluency in English.

Nice To Haves

• CREST IR, CFCE, ENCE, GIAC, or other relevant certifications; examples include GCFA, GCIH, GREM, and GNFA.

Responsibilities

• Deliver strong technical skills in support of cyber defense or incident response assignments.
• Support the Case Manager in running assignments through closure, including project structuring, resource management, presenting findings, and providing commercially viable client advice.
• Monitor the quality of own work and the assignment team’s work, ensuring value is delivered to the client.
• Communicate regularly with senior team members and raise case issues and findings for resolution and decision-making.
• Develop and maintain key client relationships while upholding Kroll’s standards of service and integrity.
• Mentor junior staff and support their development, ensuring Kroll’s standards are met.
• Consistently achieve key performance indicators, including utilization rates, business generation, and personal objectives.
• Identify learning needs and opportunities and continuously improve personal performance.
• Manage complex cases, resources, budgets, and multiple concurrent projects and tasks.

Benefits

• Comprehensive medical, dental, and vision plans.
• Generous paid time off and paid company holidays.
• Parental and family leave.
• Life insurance, short- and long-term disability coverage, and accident protection.
• Competitive salary structures, performance-based incentives, and merit-based compensation reviews.
• 401(k) plans with company matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed