Workforce Specialist

Industrial Electric Manufacturing•Jacksonville, FL

1d•$60,000 - $66,000

About The Position

The Workforce Specialist supports the full cycle of preboarding, onboarding, employment changes, and offboarding for IEM-US. The role helps ensure new employees are integrated smoothly by preparing letters and documentation, managing compliance-related tasks, facilitating orientation, and providing administrative support. It rotates among functional areas within Shared Services and the Center of Excellence, including Preboarding, Onboarding, Changes in Employment, and the Accelerated Response team. The role follows standardized guidelines and processes, performs data-entry tasks, and maintains accurate documentation and HR systems with exceptional attention to detail. The position also manages employee inquiries through the IEMHR Shared Services inbox, maintains personnel files, and supports HR projects and day-to-day administrative needs. It is based in Jacksonville, Florida, and reports to the Sr. Manager, COE and Shared Services.

Requirements

At least 3 years of experience in a Staffing Coordinator or Human Resources role.
Experience developing and executing human resources strategies, including hiring, training, and orienting new employees.
Excellent verbal and written communication skills for interacting with staff and management at all levels.
Solid understanding of human resources principles, practices, and standards.
Ability to handle confidential information responsibly and discreetly.
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
In-depth knowledge of current labor market regulations and relevant legal frameworks.
Strong communication, attention to detail, responsiveness, approachability, organization, time management, confidentiality, reliability, and sense of urgency.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Draft and issue offer letters and other onboarding documents accurately and in accordance with organizational standards.
Manage onboarding compliance tasks, including background checks, I-9 verification, and other pre-employment screenings.
Coordinate new-hire orientation scheduling, logistics, materials, badge distribution, IEM swag, and facility tours.
Notify internal departments such as IT and Facilities so new hires receive necessary resources and access.
Organize onboarding documentation, including the Employee Handbook, and explain company policies and procedures.
Enter and maintain accurate HR data in HRIS systems, ensuring timely updates and compliance with audit standards.
Partner with the COE Benefits Specialist to orient new employees to benefits and assist with enrollment.
Serve as the primary point of contact for new hires, addressing questions and concerns during onboarding and their first 90 days.
Assess and improve the onboarding experience using employee feedback and HR best practices.
Prepare Personnel Action Forms for changes in employment, distribute them for signatures, and enter information into HRIS and other required systems.
Monitor and manage the IEMHR Shared Services inbox; triage, categorize, and prioritize employee inquiries.
Respond to routine questions about payroll, benefits, attendance, HR policies, and general matters, escalating complex or sensitive inquiries as appropriate.
Coordinate responses with COE, Shared Services, or on-site HR resources, and track follow-up and resolution in line with service expectations.
Maintain professionalism and confidentiality in employee communications and identify recurring inquiry topics for process improvements and FAQ documentation.
Maintain accurate, organized personnel files in compliance with company policies and legal requirements.
Update employee records in the UKG document management system and file documentation weekly.
Retrieve and organize personnel files for audits, legal inquiries, and internal reviews while protecting sensitive records.
Support offboarding, including preparing termination letters, revoking system access, collecting assets, and updating records.
Ensure offboarding follows legal, compliance, and organizational policies.
Assist the HR team with daily administrative tasks and participate in projects and initiatives to improve processes and employee experience.
Perform other duties as assigned by the HR Manager.