Workforce Specialist

Industrial Electric Manufacturing•Jacksonville, FL

About The Position

The Workforce Specialist supports the full cycle of preboarding, onboarding, changes in terms of employment, and offboarding for IEM-US. The role helps integrate new employees, prepares employment documentation, manages compliance-related tasks, facilitates orientation, and provides administrative support for a smooth onboarding experience. The position rotates among functional areas in Shared Services and the Center of Excellence, including Preboarding, Onboarding, Changes in Employment, and the Accelerated Response team. It also involves following standardized guidelines, forms, and processes; performing data entry; and maintaining accurate HR documentation and systems.

Requirements

At least 3 years of experience in a Staffing Coordinator or Human Resources role.
Proven expertise developing and executing human resources strategies, including hiring, training, and orienting new employees.
Excellent verbal and written communication skills for interacting with staff and management at all levels.
Solid understanding of human resources principles, practices, and standards.
Ability to handle confidential information with discretion; highly responsible and reliable.
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
In-depth knowledge of current labor market regulations and relevant legal frameworks.
Strong communication, attention to detail, responsiveness, approachability, organization, time management, confidentiality, and sense of urgency.

Nice To Haves

Bilingual English/Spanish.

Responsibilities

Draft and issue offer letters and other onboarding documents accurately and in accordance with organizational standards.
Manage onboarding compliance tasks, including background checks, I-9 verification, and other pre-employment screenings.
Coordinate new-hire orientation scheduling, logistics, materials, badge distribution, IEM swag, and facility tours.
Notify internal departments such as IT and Facilities about new hires so required resources and access can be provided.
Organize onboarding documentation, including the Employee Handbook, and explain company policies and procedures.
Enter and maintain accurate HR data in HRIS systems and meet audit and compliance standards.
Partner with the COE Benefits Specialist to orient new employees to benefits and assist with enrollment.
Serve as the primary contact for new hires, responding to questions and concerns during onboarding and their first 90 days.
Assess and improve the onboarding experience using employee feedback and HR best practices.
Prepare Personnel Action Forms for changes in employment, obtain signatures, and enter related data into HRIS and other systems promptly.
Monitor and manage the IEMHR Shared Services inbox; triage, categorize, and prioritize employee inquiries.
Respond to routine questions about payroll, benefits, attendance, HR policies, and general matters; escalate complex or sensitive inquiries to appropriate HR staff.
Coordinate inquiry responses with COE, Shared Services, or on-site HR resources, track follow-up, and meet service timelines.
Maintain professionalism and confidentiality in employee communications; identify recurring inquiry topics to support process improvements and FAQ documentation.
Maintain organized personnel files in accordance with company policies and legal requirements, updating employee records in the UKG document management system.
File documentation weekly and help retrieve and organize personnel files for audits, legal inquiries, and internal reviews while protecting sensitive records.
Support offboarding, including preparing termination letters, revoking system access, collecting assets, updating records, and following applicable policies.
Assist with daily HR administrative work and participate in HR projects and initiatives to improve processes and employee experience.
Perform other duties as assigned by the HR Manager.