Workforce Solution Partner

SSM Health • MO-SSM Health Mission Hill, MO

3d • Onsite

About The Position

Supports the organization’s mission through technical oversight of a dynamic workforce management solution that has unified timekeeping, attendance, labor and scheduling in a single, integrated platform. This role will act as the bridge between enterprise stakeholders and the technical team, driving adoption and optimization of the workforce platform to meet business needs.

Requirements

• Bachelors’ degree in Business, Finance, Engineering, Nursing, Computer Science, or a related field or equivalent years of experience and education
• Two years’ experience
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication.
• Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Responsibilities

• Builds and analyzes reports, particularly leveraging workforce management system, data for operational improvements.
• Acts as internal technical expert and support for leaders across the enterprise, addressing and resolving technical issues promptly.
• Coordinates technical support for department users, addressing and resolving technical issues promptly.
• Designs and documents technical solutions to meet the organization’s needs and add value to the existing systems.
• Coordinates deployment of tools and other resources to assist leaders in achieving workforce-related objectives.
• Owns change management processes related to the workforce management system, supporting implementation, and ongoing optimization
• Utilizes critical thinking and customer-oriented approach to respond to inquiries while providing support and education to leaders.
• Acts as an internal consultant in support of workforce solutions platform for system wide utilization.
• Performs other duties as assigned.

Benefits

• One week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Instant access to earned, unpaid base pay before payday through DailyPay (fees may apply).
• Upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level