Workforce Software Consultant

Capgemini • Mississauga, ON

1d • CA$70,751 - CA$165,984 • Hybrid

About The Position

We are seeking an experienced Workforce Software Consultant to join our team with deep expertise in Workforce Software (WFS), with a strong background in system configuration, integrations, and time management processes. This role involves designing, configuring, and supporting complex workforce management solutions, ensuring seamless integration with enterprise systems like SAP and SuccessFactors (SF). You will work closely with stakeholders across global teams to deliver scalable and efficient workforce solutions while ensuring alignment with business and HR processes.

Requirements

• Minimum 4+ years of hands-on experience with Workforce Software
• Configuration Specialist Certification (PT102)
• Interface Certification (PT103)
• Report Specialist Certification
• Strong expertise in Workforce Formula Language
• Hands-on experience with: Accruals, Exceptions, Premiums
• Roles and TCP configuration
• Workforce system settings and policy management
• Deep understanding of time management and HCM processes
• Proven experience in complex system integrations (WFS, SAP, SF)
• Knowledge of SQL queries and reporting tools
• Strong debugging and troubleshooting skills within Workforce systems
• Strong analytical and problem-solving abilities
• Excellent verbal and written communication skills
• Ability to work independently and in a collaborative environment
• Stakeholder management and requirement analysis skills

Nice To Haves

• Knowledge of SuccessFactors Employee Central (SF-EC)
• Experience with Leave of Absence (LOA) setup in EC
• Familiarity with MuleSoft integration frameworks
• Understanding of workforce data flow and system architecture

Responsibilities

• Configure and maintain Workforce Software (WFS) solutions, including policies, accruals, exceptions, premiums, TCP, roles, and system settings.
• Independently manage system configurations using Policy Editor and ensure alignment with business requirements.
• Design, implement, and support complex integrations: WFS ↔ SAP and SuccessFactors (SF) ↔ WFS
• Analyze global time management requirements and translate them into system solutions.
• Apply advanced expertise in Workforce Formula Language for business rule development and customization.
• Manage HR imports and Payroll exports, ensuring accurate data flow and compliance.
• Troubleshoot and debug system issues using Workforce debugging tools.
• Develop and maintain reports, leveraging strong SQL query skills and reporting tools.
• Collaborate with cross-functional teams to ensure proper system flow and data exchange.
• Support system architecture involving SF and SAP environments.
• Provide guidance on workforce system inflow/outflow processes (experience with MuleSoft is a plus).
• Ensure high-quality documentation and knowledge sharing across the team.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed