Workforce Rotation Specialist

Vancouver Coastal Health • North Vancouver, BC

6d • Onsite

About The Position

Come work as an Workforce Rotation Specialist with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an Workforce Rotation Specialist to join the Workforce Operations team. Apply today to join our team! As Workforce Rotation Specialist with Vancouver Coastal Health you will: Act as one of the key contacts for management/leadership on workforce transformation and more complex rotation issues. Conduct thorough reviews to evaluate current workflow delivery systems, assess alternate workflow/schedule patterns, and conduct analysis on staff workflow patterns, and staff mix to develop and design rotations to meet optimal staffing levels. Deal with complex scheduling requests, and facilitates resolution to scheduling/rotation problems. Respond to customer needs in the development of complex master rotations, promotes effective workforce staffing models and proactively engages managers and leaders where improvements in rotations could improve staff deployment and relief. Liaises with VCH Human Resources and HEABC representatives, as well as union representatives when appropriate, to ensure master rotations are in compliance and accepted by all parties. Act as a resource and provides support to clinical planning initiatives that optimize the use of organizational resources to continually improve the provision of client care.

Requirements

• Recognized degree or diploma in a related field plus three (3) years’ recent, related experience in an acute care environment including experience with automated staffing/scheduling systems or an equivalent combination of education, training and experience.
• Possesses a comprehensive understanding of the healthcare setting and healthcare professionals within the designated portfolio area.
• Demonstrated mastery in the principles of workflow optimization in large acute care organizations.
• Communicates in a manner that is clear and understandable both verbally and in writing.
• Demonstrates a strong customer-service orientation and ability to understand and translate customer service needs into action.
• Skillfully analyzes and explains complex and detailed information including collective agreement provisions, professional standards and various organizational policies and procedures.
• Applies excellent time management and multi-tasking skills to prioritize and complete assignments and schedule activities in a manner that optimizes effectiveness and contributes to team success.
• Fosters collaborative and effective working relationships with stakeholders that promote cooperative goals and contribute to an atmosphere of trust and mutual respect.
• Demonstrates intermediate to advanced computer literacy with current word processing, spreadsheet, database and presentation software.

Responsibilities

• Act as one of the key contacts for management/leadership on workforce transformation and more complex rotation issues.
• Conduct thorough reviews to evaluate current workflow delivery systems, assess alternate workflow/schedule patterns, and conduct analysis on staff workflow patterns, and staff mix to develop and design rotations to meet optimal staffing levels.
• Deal with complex scheduling requests, and facilitates resolution to scheduling/rotation problems.
• Respond to customer needs in the development of complex master rotations, promotes effective workforce staffing models and proactively engages managers and leaders where improvements in rotations could improve staff deployment and relief.
• Liaises with VCH Human Resources and HEABC representatives, as well as union representatives when appropriate, to ensure master rotations are in compliance and accepted by all parties.
• Act as a resource and provides support to clinical planning initiatives that optimize the use of organizational resources to continually improve the provision of client care.

Benefits

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree