Workforce Relations Lead Consultant (Bilingual)

Allstate • Montreal, QC

12d • CA$85,728 - CA$134,832

About The Position

The Workforce Relations Lead Consultant provides expert guidance on complex workforce relations matters, ensuring compliance with employment laws and organizational policies to drive a positive, high-performing workplace culture. This role independently investigates complex allegations of discrimination and harassment while also advising and influencing leaders, agents, and employees to resolve complex workplace conflicts. This role serves as a trusted advisor within the organization, addressing critical workforce relations issues and initiatives. Additionally, this role partners with Organizational Talent Advisors (OTAs) and HR’s Centers of Excellence (COEs) as subject matter experts, representing the workforce relations function, for HR programs and products. This role may also serve as a primary point of contact for Workforce Transition processes from the initial coaching and counseling of potential business case submissions to executing written employee notifications. This role is responsible for training, leading critical programs, and designing and implementing special projects.

Requirements

• Fluency in both French and English (written and verbal) is required. Ability to conduct interviews, investigations, consultations, and prepare documentation in both languages.
• Extensive experience conducting complex employee relations and workplace investigations from intake through resolution.
• Demonstrated expertise in Canadian employment law, employee relations practices, and workforce relations processes.
• Proven ability to independently manage a high volume of investigations and provide recommendations on disciplinary actions and employment decisions.
• Experience partnering with Legal, HRBPs, Payroll, HR COEs, and business leaders on complex employee matters.
• Strong experience analyzing workforce relations data and translating findings into actionable recommendations and business insights.
• Ability to quickly establish credibility as a trusted advisor and operate with a high degree of autonomy.
• Previous experience supporting enterprise-wide employee populations across Canada.

Nice To Haves

• Experience in supporting workforce transitions, organizational change initiatives, and employee-impacting programs is preferred.

Responsibilities

• Analyze employee relations trends and provide recommendations on complex workforce relations matters to drive a high-performing workplace culture
• Collaborate with legal, OTAs, and HR COEs to assess and mitigate risks associated with complex workforce relations matters.
• Support organizational change initiatives by owning the workforce transition process, providing insights and guidance on employee transitions and impacts.
• Utilize evidence-based communication/storytelling to advise resolution of complex workforce relation matters by presenting data-driven recommendations for all audiences.
• Independently manage a large volume of complex workforce relations cases including, but not limited to, investigations of harassment, discrimination, inappropriate conduct, and performance management concerns, with adherence to communicated documentation expectations and service level agreements (SLAs).
• Advise on and support disciplinary actions, terminations, and other employment decisions to ensure consistency and fairness in alignment with local, federal, and international laws and company policies and practices.
• Provide expert consultation to leaders, agents, and employees on a wide range of complex workforce relations issues, including performance management, conflict resolution, and workplace investigations.

Benefits

• The compensation for this position ranges from $85,728.00 to $134,832.00 annually. The actual salary offered to successful candidates will depend on their skills and experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed