Workforce Readiness Specialist

EPIC Health System • Southfield, MI

4d • Onsite

About The Position

At EPIC Health, we believe that investing in our people is the fastest way to improve patient care. We're seeking a passionate and strategic Workforce Readiness Specialist to design and manage the systems that prepare employees for long-term success. This role is responsible for creating clear career pathways, developing competency and skills frameworks, administering certification programs, and leading Rapid Skill Acquisition (RSA) initiatives that close performance gaps and accelerate organizational readiness. The Workforce Readiness Specialist will partner closely with Operations, Clinical Leadership, Human Resources, Learning & Development, and department leaders to ensure every employee has a defined path to grow, measurable competencies to achieve, and the tools necessary to succeed.

Requirements

• Bachelor's degree in Human Resources, Organizational Development, Education, Healthcare Administration, Business, or a related field (or equivalent experience).
• Experience developing workforce development, learning, talent management, or competency programs.
• Strong understanding of career development frameworks and competency-based learning.
• Experience creating metrics, dashboards, and performance reporting.
• Exceptional organizational, facilitation, and communication skills.

Nice To Haves

• Experience in healthcare or other fast-paced service industries.
• Experience building certification or credentialing programs.
• Familiarity with Learning Management Systems (LMS) and competency management platforms.
• Experience supporting organizational change initiatives.
• Lean, Six Sigma, or continuous improvement experience preferred.

Responsibilities

• Design and maintain career pathways across clinical, operational, and corporate departments.
• Develop structured career progression frameworks that align employee growth with organizational needs.
• Create visibility into advancement opportunities and required competencies for each role.
• Partner with leaders to improve internal mobility and succession planning.
• Build and maintain role-specific competency models and skills matrices.
• Develop competency assessments to validate readiness for new responsibilities and career advancement.
• Identify skill gaps and recommend targeted development plans.
• Standardize workforce readiness expectations across departments.
• Design, launch, and manage internal certification programs.
• Track employee certification progress and renewal requirements.
• Ensure certifications align with operational excellence, compliance, and organizational standards.
• Partner with department leaders to establish certification criteria for key roles.
• Monitor workforce readiness metrics and provide actionable reporting to leadership.
• Analyze competency trends, certification completion, and career progression data.
• Identify barriers to workforce development and implement improvement strategies.
• Continuously refine workforce readiness programs based on organizational performance and employee feedback.

Benefits

• Competitive compensation
• Comprehensive Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off and Holiday Pay
• Professional development and ongoing training opportunities
• Supportive, collaborative, and team-oriented work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level