Workforce Planning Coordinator

Advantage SolutionsSt. Louis, MO
$44,200 - $55,200Onsite

About The Position

The Workforce Planning New Hire Coordinator is responsible for guiding new hires through post‑hire readiness, onboarding, training, and scheduling workflows to ensure timely placement into their first shift. This role serves as the primary point of contact for new hires from system integration through completion of all onboarding milestones and partners closely with workforce operations, regional operations managers, field execution teams, and training to support a smooth transition into the field.

Requirements

  • High school education
  • 0–2 years experience in relevant field
  • Ability to consistently follow onboarding and scheduling standard operating procedures while maintaining accuracy across dashboards and milestones
  • Ability to manage and prioritize a high volume of concurrent tasks in a fast‑paced environment
  • Ability to work independently while exercising sound judgment and escalating issues appropriately
  • Strong customer service mindset with clear and professional communication skills across phone, email, and collaboration tools

Responsibilities

  • Serve as the primary point of contact for new hires following system integration by communicating next steps, orientation activities, and training requirements while confirming availability and mileage alignment
  • Ensure completion of all required onboarding and compliance training including orientation, safety, and company‑required programs by coordinating virtual and in‑person training events and tracking progress
  • Schedule new hires for training events, shadow shifts, and first shift assignments while partnering with regional operations managers to ensure successful field handoff
  • Submit required system updates following onboarding and training completion while maintaining and auditing new hire tracking tools and dashboards
  • Provide consistent communication throughout the onboarding process by supporting new hires, directing them to resources, and coordinating with operations, scheduling, and centers of excellence for escalations and support
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