Workforce Outreach Specialist
About The Position
The Workforce Outreach Specialist is responsible for building and managing the front-end student pipeline that drives enrollment across Skilled US college partnerships. This role plays a critical part in executing recruitment strategies that align with institutional partners and Skilled US growth goals. The Specialist will engage directly with prospective students through community-based outreach, events, and partnerships to generate interest and guide individuals into postsecondary training opportunities. This role is essential to ensuring a consistent, high-quality pipeline of students into partner college programs, supporting enrollment, persistence, and long-term workforce outcomes.
Requirements
- 2+ years of experience in recruitment, outreach, admissions, or workforce development
- Experience working with diverse populations and community-based organizations
- Bilingual candidates strongly preferred, especially Spanish/English, Haitian, Creole/English
- Comfort with high-volume, goal-driven outreach environments
- Valid driver’s license and reliable transportation
- Strong communication, presentation, and relationship-building skills
- Ability to work independently in a remote environment with local travel
- Experience with CRM or data tracking systems preferred
Nice To Haves
- Experience supporting adult education, workforce development, or community-based training programs.
- Experience supporting events, enrollment activities, or intake processes.
- Familiarity with participant-centered or trauma-informed service environments.
- Bilingual (preferred but not required).
Responsibilities
- Execute recruitment strategies aligned with Skilled US partnership and enrollment goals
- Build and maintain a strong pipeline of prospective students across target communities
- Identify outreach opportunities that align with college program offerings and workforce demand
- This is a high-touch, high activity role: 30-40 outreach touchpoints per week via phone, text, email, or in-person; along with a follow-up protocol to help move prospective students from interest to enrollment
- Work closely with the Business Development team and the Intake Enrollment Coordinator to drive enrollments
- Represent Skilled US at community events, job fairs, college fairs, and partner sites
- Develop relationships with community organizations, workforce agencies, and referral partners
- Develop and maintain active referral relationships with DTA offices, SNAP E&T partner organizations, adult basic education programs, GED/HISET providers, and public housing networks as key sourcing channels for eligible prospective scholars
- Conduct information sessions and presentations to prospective students
- Guide prospective students through the enrollment process in partnership with colleges
- Maintain consistent follow-up to support conversion from interest to enrollment
- Coordinate with internal teams to ensure smooth handoff from recruitment to program entry
- Align recruitment activities with partner college priorities, program offerings, and enrollment targets
- Collaborate with internal stakeholders to ensure recruitment supports partnership success
- Provide feedback from the field to inform program design and outreach strategy
- Track recruitment activities, pipeline metrics, and enrollment outcomes
- Maintain accurate data entry and reporting across systems
- Use data to inform outreach strategy and improve recruitment performance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
