Workforce Operations Senior Consultant

Guidehouse•Tysons, VA

7d•Onsite

About The Position

This Workforce Operations Senior Consultant will lead support for the client's front office leadership in planning events, coordinating communications, and facilitating operational processes. The ideal candidate is a highly organized communicator with strong interpersonal skills and excellent attention to detail with experience in Front Office/Chief of Staff Office support, event planning, communications management, and operational process improvement. This role requires proactive and engaged thinking to address emergent leadership needs, understanding of the nuances of front office workflows, and an ability to translate organizational priorities into actionable plans or executive-level recommendations.

Requirements

Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.
Bachelor's degree
FIVE (5) or more years' experience in consulting, program management, strategic communications, stakeholder engagement, or a related advisory role.

Nice To Haves

Master's degree.
Strong written and verbal communication skills, including the ability to craft clear messaging for audiences.
Strong public speaking and facilitation skills with experience leading briefings or presenting to groups.
Proven ability to plan and execute events, meetings, or conferences.
Highly organized with strong attention to detail, time management, and ability to manage multiple competing priorities.
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and collaboration tools (Teams, SharePoint).
Familiarity with federal organizational structures, communications protocols, or operational rhythms.
Experience supporting executive leadership or front office/chief of staff functions.
Ability to manage a small team, adapt quickly, and problem solve in ambiguous situations.
Strong facilitation, presentation, writing, relationship management, and interpersonal skills.
Ability to translate complex information into clear executive-level insights and recommendations.
Experience developing strategic plans, roadmaps, briefings, decision materials, and implementation plans.
Strong organizational skills to manage multiple priorities and deliver results on time
Understanding of the differing roles, authorities, governance structures, and operating environments in CISA.
Experience in Human Resources, Organizational Development, Business Administration, or related field
Experience leading large-scale workforce operations or employee experience initiatives in complex organizations
Proven track record in change management, process improvement, and cross-functional collaboration
Strong analytical skills with the ability to interpret workforce data and drive actionable insights
Capable of leading organizational transformation and managing resistance to change
Effective at building relationships across departments and influencing without authority

Responsibilities

Develop, draft, and deliver clear written communications, presentations, talking points, and briefings for client leadership.
Manage internal correspondence, ensuring timely and accurate information sharing on priority topics within CISA.
Plan, coordinate, and execute meetings, workshops, and large-scale events, including logistics, staffing, agendas, materials, and on site tech support.
Support front office functions such as scheduling, task management, tracking action items, preparing leadership readouts, and managing workflows.
Maintain and refine operational processes that enhance team efficiency, communication, and stakeholder engagement.
Assist with workforce engagement initiatives, onboarding activities, training logistics, and employee experience support.
Build strong working relationships across federal partners.
Draft and review documentation, ensuring high quality formatting, accuracy, and compliance with organizational standards.
Synthesize diverse internal and external agency priorities into clear implications and decisions for leadership’s engagement with staff.
Prepare executive briefings, decision papers, talking points, strategic plans, roadmaps, and engagement materials.
Establish action-tracking and governance processes for decisions, risks, dependencies, commitments, and follow-up activities.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend