Workforce Operations Manager

IMPACT WORKFORCE SOLUTIONS•Monroe, NC

5d•Onsite

About The Position

We are looking for a Workforce Operations Manager in Monroe, NC to lead the recruitment of top talent and manage staffing operations within our enhanced MSP platform. Reporting to the IWS Director, you will be responsible for employee engagement, recruiting talent for manufacturing and logistics positions, ensuring that labor management goals, and forecasted headcount targets are exceeded. At IWS, teamwork is critical to our success, and we place a tremendous value on how we work together in our immediate teams, between our business units, and across our entire company. By delivering customized, strategic human capital solutions to our clients across a multitude of industries, we are recognized as the leader in the industry. With more than 2 decades in the industry, our commitment to improving the quality of life for people shows a genuine passion and caring spirit that helps not only our clients, but also our work-family to be successful. We are currently looking for a Workforce Operations Manager to join our Operations team at our client site located in Monroe, NC. Bring your previous on-site staffing experience where you have managed agencies and the recruitment process and take advantage of this great opportunity to join a rapidly growing organization that provides a team environment with lots of growth opportunity.

Requirements

Bachelor’s Degree or equivalent experience
1-3 years’ experience to include Staffing, Recruiting, and/or Client Relationship role
Working knowledge of HRIS/ATS systems preferred
Proficient in Microsoft Office products
Excellent analytical and problem-solving skills
Strong communication skills

Nice To Haves

Previous on-site staffing experience where you have managed agencies and the recruitment process

Responsibilities

Manage requisitions, order fulfillment and onboarding employees.
Qualify and place candidates for open positions.
Coordinate orientation and onboarding for new hires.
Conduct background checks, drug screenings, and timely onboarding.
Assist with payroll and billing as needed.
Assist in employee terminations while mitigating risks.
Serve as a contact for hiring managers, client HR, and employees.
Collaborate with client managers to address recruiting and retention challenges.
Evaluate and refine recruiting strategies and plans.
Assist with coaching, counseling, and mentoring to staff.
Support IWO Operations Manager with employee relations investigations, providing necessary support and documentation.
Other duties as needed or assigned