Manager, Operations - Workforce Intelligence
About The Position
This position is responsible for the execution and iteration of a Labor Generation department within the WFM team. Expected to design and maintain labor placement to drive a broader workforce strategy to improve productivity and cost efficiency at the department level. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary. About Workforce Intelligence : Our team is dedicated to designing and executing innovative labor strategies that empower Walmart stores to operate efficiently and deliver exceptional customer experiences. As a key member, you’ll collaborate cross-functionally to align labor allocation with business goals, drive continuous improvement, and ensure our workforce is positioned for long-term success. Join Walmart’s Intelligence team as a Manager, Operations and help shape the future of labor strategy for one of the world’s largest retailers. This is a unique opportunity to drive impactful workforce solutions, optimize labor allocation, and influence operational excellence at scale.
Requirements
- Strong background in labor management, task management, scheduling, and budgeting
- Proficiency in Excel and data analysis techniques
- Experience in retail or supply chain environments
- Analytical, solution-oriented mindset with initiative and responsibilities
- Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.
Nice To Haves
- Supervising Associates
- Masters: Economics
- Project Management - Project Management Professional - Certification
Responsibilities
- Oversee labor generation allocation and design for store departments
- Analyze business objectives and develop workforce planning strategies
- Find creative solutions to customer and operational issues
- Collaborate with Finance, HR, and Operations to address workforce needs
- Ensure compliance with labor laws and company standards
Benefits
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
