Workforce Operations Analyst - Oahu, Maui, Hawaii Island

hawaiianel•Honolulu, HI

7h•$79,600 - $101,600•Hybrid

About The Position

The P FP HR OPERATIONS & ANALYTICS Department of the P VP HUMAN RESOURCES Division at Hawaiian Electric Company has 1 Management vacancy available. This position may be filled on Oahu, Maui, or Hawaii Island. Under the direction of the Manager, HR Operations and Analytics, the Workforce Operations Analyst supports HR leaders by delivering workforce insights, maintaining workforce and organizational data integrity, and enabling the effective use of HR systems, reporting tools, and related processes. The position is responsible for analyzing, developing, and managing workforce data, reports, and analytics that support staffing strategies, workforce planning, operational decision-making, and HR service delivery. It combines workforce analytics, position and vacancy analysis, data management, and process support responsibilities to deliver meaningful insights and help drive data-informed decisions across the organization.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Statistics, Data Science & Analysis, Computer Science, Information Systems or related field required.
Advanced understanding of workforce planning, staffing analysis, position management, organizational data, workforce demographics, HR metrics, HR systems and processes, compensation, employment laws, and regulatory reporting requirements.
Functional knowledge and proficiency in HR Management Systems, reporting tools, and workforce data sources.
Advanced knowledge data analysis, data validation, reporting, and Microsoft Excel; knowledge of SQL or other reporting/query tools preferred.
Technical aptitude and proficient in MS Office products at the intermediate or advanced complexity level.
Demonstrated understanding of workforce management, staffing governance, demand forecasting, position audits, vacancy analysis, and workforce planning practices.
Strong mathematical / statistical knowledge and experience with common data / forecasting software such as Excel, Google Sheets, SQL, Looker.
Understanding of data integrity, privacy, data governance, and internal control practices related to HR and workforce data; work with other staff to gather data and develop meaningful reporting.
Ability to translate business requirements into a production dashboard, take complex datasets and create key takeaways and recommendations using several data sources.
Experience in building and analyzing models using various statistical tools for forecasting and staffing optimization.
Proven strong interpersonal and communication skills with the ability to communicate effectively to a wide range of stakeholders in a diverse environment and influence all levels from individual contributors to executives.
Strong mathematical, analytical, communication and organization skills.
Impeccable attention to detail and ability to work with cross functional teams.
Ability to develop and deliver data analysis and propose possible solutions.
Ability to work in a fast-paced environment production-based, results-driven environment with a high level of attention to detail.
Ability to quickly adapt as business needs change and lead others through change.
Ability to interface with all customers in a professional and diplomatic manner.
Ability to maintain confidentiality and discretion when working with sensitive information.
Ability to work collaboratively and foster a cooperative work environment.
4+ years of previous experience working with Human Resources systems, analytics or reporting tools and techniques for HR, Workforce Planning, payroll, and related data.
Experience preparing, supporting, or analyzing workforce compliance reporting, including AAP, EEO-1, VEVRAA, workforce demographics, and related regulatory reporting requirements.

Responsibilities

Develop and maintain workforce dashboards, reports, and analytical tools that provide visibility into workforce trends, turnover, organizational demographics, workforce movement, and other key workforce metrics.
Analyze data from multiple sources to identify trends, risks, and opportunities and translate results into actionable insights that support workforce planning, operational decision-making, and HR service delivery.
Develop reporting solutions, visualizations, and presentations that enable leaders to make informed, data-driven decisions.
Support regulatory and compliance reporting activities, including Equal Employment Opportunity (EEO), Affirmative Action Plan (AAP), VEVRAA, workforce demographics, and other workforce reporting requirements, ensuring data accuracy, consistency, and compliance with applicable regulations.
Support departmental and enterprise workforce planning activities by conducting staffing analyses, maintaining and monitoring approved staffing levels and position inventories, performing position audits, vacancy reviews, organizational assessments, and workforce forecasting.
Partner with HR leaders, Finance, Organizational Development & Learning, and business stakeholders to evaluate workforce needs, identify trends, support succession planning efforts, and provide insights that inform staffing strategies and organizational effectiveness.
Maintain the accuracy, integrity, and consistency of workforce and organizational data across HR systems and reporting platforms.
Support data governance activities, audits, compliance reporting requirements, and data validation efforts while partnering with HR, IT, and other stakeholders to resolve data issues and improve data quality.
Assist with reporting automation, system enhancements, testing activities, documentation, and process improvements that strengthen operational efficiency and reporting effectiveness.
Support HR initiatives, cross-functional projects, workforce-related programs, and ad hoc analysis requests as assigned.
Provide workforce metrics, reporting, and decision support to HR leadership and stakeholders.
Participate in Company emergency response activities as assigned, including activities required to prepare for and respond to business emergencies.