Workforce Management Manager - South Portfolio

MGM Resorts International • Las Vegas, NV

2d • Onsite

About The Position

The Workforce Management Manager will ensure the day-to-day operations of the workforce management department are seamless. This will encompass monitoring and evaluating the staffing levels, business volume efficiency, and correlated customer satisfaction results for all areas of the property. This position requires a strong background in information technology, process improvement experience and statistical analysis.

Requirements

• Must be 21 years of age or older
• 2+ years of prior relevant experience required
• Prior workforce management experience, including familiarity with workforce systems, scheduling strategies, and labor management practices

Nice To Haves

• strong background in information technology
• process improvement experience
• statistical analysis

Responsibilities

• Manage Human Resources responsibilities for assigned department to include hiring, training, coaching, creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect, and employee satisfaction
• Implement Workforce Management departmental policies and procedures as directed by the Workforce Management Director
• Provides input and direction into the development and monitoring of business plan, fiscal budgets, and department operations to produce both short and long-term profitability
• Develop and implement department goals for the entire property in regard to FTE’s, vacation quotas and scheduling
• Performs special adoreports working with senior management and auditing Virtual Roster/Kronos for cost savings opportunities
• Adjust staffing needs based on special events, large party reservations, table games/slot tournaments while maintaining compliance with scheduling to include departments covered by collective bargaining agreements
• Ensuring the timeliness of schedule creation and delivery to the standards as set out by the Director/Manager and expectations of the business unit
• Work with complex department heads to adjust staffing models and approve schedule changes independently as necessary
• Actively advise and provide guidance to the business units around scheduling, labor management and leave management
• Assume responsibilities of the Workforce Management Director in their absence

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more!
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed