Workforce Facilitator, SC/NC
About The Position
The Workforce Facilitator is responsible for delivering high-quality work readiness content that improves the soft and hard skills of program participants. Facilitate in-person and virtual job readiness and other program-related workshops for customers, clients, and participants. Work with project leadership to evaluate the success of job readiness and other program-related workshops. Participate in workshop content development, recommend workshop content improvements, and coordinate workshops with program and community partners. Deliver and participate in both on and off-site program orientations. Manage workshop sign-up and sign-in process. Track workshop attendance. Create monthly workshop calendar.
Requirements
- High School Diploma or Equivalent required.
- Minimum of 3 years of relevant work experience required.
- Excellent verbal and written communication skills.
- Strong interpersonal skills, including the ability to empathize with and provide motivational support to customers, clients, and participants.
- Must be able to effectively work with a variety of program and community stakeholders.
- Highly organized with keen attention to detail.
- Adept at working independently and with diverse teams.
- Ability to adapt to change and manage competing demands;
- Proficient in Microsoft Excel, Microsoft Word, and Microsoft Outlook.
- Must have appropriate and valid state driver’s license and be able to meet requirements for Eckerd’s Auto Insurance and be able to drive for business purposes.
- Must successfully pass a background screening process, including, but not limited to, state, local, and funder criminal background check requirements.
- Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy.
Nice To Haves
- Related Bachelor’s degree, from an accredited College or University preferred.
- Previous experience with workforce development, vocational skills training programs, adult basic education, or working closely with adult learners is preferred.
Responsibilities
- Facilitates in-person and virtual job readiness and other program-related workshops for customers, clients, and participants to include orientation
- Manages workshop sign-up and sign-in process and tracks attendance
- Recommend workshop content, including improvements and participates in workshop content development
- Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to finding employment and prompts them to find solutions
- Maintains information about area resources and employers
- Facilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level
- Provides information to participants on available training and/or jobs that will lead to advancement
- Additional duties as assigned
Benefits
- Low-Cost Medical, Dental and Vision Insurance
- 19 days of Paid Time Off the first year
- 11 paid holidays
- Retirement savings plan with employer match up to 5%
- Flexible spending accounts
- Paid short-term and voluntary long-term disability
- Group Term Life and AD&D Insurance
- Voluntary term life insurance
- Public Service Loan Forgiveness (PSLF) Eligible Employer
- PTO Exchange
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
