Workforce Expert

St. Joseph the Worker•Mesa, AZ
•Hybrid

About The Position

The Worker is looking for a Workforce Expert to join their team and work closely with the Workforce Development Program Manager to advance the organization's mission, vision, and growth. This role is ideal for someone who enjoys connecting with people, navigating resources, and making a significant impact on individuals' lives. The Workforce Expert will serve as a guide, advocate, and supporter for individuals throughout their employment journey.

Requirements

  • Excellent communication and organization skills
  • Ability to work independently and take initiative
  • Strong advocacy skills and confidence navigating community resources
  • A judgment-free approach and comfort working with diverse populations
  • Own vehicle, valid driver's license, and current insurance/registration
  • Flexibility to travel between sites and work occasional evenings/weekends
  • Ability to obtain and maintain a Level One Fingerprint Clearance Card

Nice To Haves

  • Bilingual in Spanish

Responsibilities

  • Support clients one-on-one with resumes, mock interviews, job leads, and essential resources like transportation and professional clothing.
  • Help clients create and follow personalized employment plans aligned with their goals.
  • Provide ongoing encouragement and accountability through regular check-ins.
  • Build strong relationships with community partners and local employers.
  • Stay informed about community resources, job opportunities, and social services.
  • Attend job fairs, networking events, and community meetings.
  • Utilize a trauma-informed, person-centered approach that treats every guest with dignity and respect.
  • Advocate for clients to access necessary services.
  • Maintain accurate documentation, case notes, and outcome tracking.
  • Audit resources monthly and collaborate with the Workforce Development Program Manager to ensure record accuracy.
  • Share one monthly client success story with the Development Team.
  • Participate in quarterly staff meetings and occasional evening or weekend events.

Benefits

  • The Worker believes employment is more than a paycheck-it's dignity, stability, and hope.
  • Part of a compassionate, mission-driven team that values people, stories, and progress.
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